Dubai Palm Luxury Bellman & Guest Concierge

NH Collection Hotels & Resorts; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

NH Collection Dubai The Palm is seeking a friendly Bellman to welcome guests, assist with luggage, and provide information about hotel facilities and local attractions. You will work closely with Front Office, Concierge, and Housekeeping to ensure a smooth guest experience in a premium setting.

The ideal candidate is physically fit, has strong communication skills, and is flexible to work shifts, weekends, and public holidays.

Qualifications

• Previous guest-facing hotel experience is preferred.
• Friendly, energetic and service-oriented.
• Good communication and interpersonal abilities.
• Fluent English; other languages an advantage.

Responsibilities

• Warmly welcome guests upon arrival and departure.
• Assist guests with luggage during check-in/check-out and room changes.
• Escort guests to rooms and provide basic information about facilities.
• Handle and store guest luggage safely and accurately.
• Arrange taxis and transportation when required.
• Deliver items, messages, parcels, and other requests promptly.
• Maintain cleanliness and organization of entrance, lobby, and luggage storage areas.
• Provide information about hotel facilities, restaurants, and local attractions.

Skills

Hospitality mindset

Excellent communication

Interpersonal skills

English fluency

Physical stamina

Job description

NH Collection Dubai The Palm is seeking a friendly Bellman to welcome guests, assist with luggage, and provide information about hotel facilities and local attractions. You will work closely with Front Office, Concierge, and Housekeeping to ensure a smooth guest experience in a premium setting.

The ideal candidate is physically fit, has strong communication skills, and is flexible to work shifts, weekends, and public holidays.