Guest Experience Bellman & Concierge

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

Kerzner International Limited in Dubai seeks a Bellman to assist with luggage handling, guest arrivals and departures, and to uphold the lobby presentation and service standards.

You will greet guests at Porte Cochère, assist with luggage tagging and transport, arrange taxis or limousines, and escort guests to rooms, ensuring a seamless, welcoming experience while promoting hotel services.

Qualifications

• Strong interpersonal and communication abilities.
• Excellent organizational and administrative skills.
• Proven customer focus and willingness to assist guests.

Responsibilities

• Adhere to resort rules and policies.
• Maintain an immaculate uniform and appearance.
• Promote hotel products and services during guest contact.
• Assist front desk and escort guests to rooms.
• Handle luggage, tagging and loading for departures.
• Manage traffic flow at Porte Cochère and lobby presence.

Skills

Interpersonal skills

Organizational skills

Customer focus

Leadership potential

Teamwork

Job description

Kerzner International Limited in Dubai seeks a Bellman to assist with luggage handling, guest arrivals and departures, and to uphold the lobby presentation and service standards.

You will greet guests at Porte Cochère, assist with luggage tagging and transport, arrange taxis or limousines, and escort guests to rooms, ensuring a seamless, welcoming experience while promoting hotel services.