Dubai Luxury Guest Experience Concierge

The Luxury Collection; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

The Luxury Collection in Dubai is seeking a Guest Experience Expert to elevate guest stays from check-in to check-out and beyond. You will guide guests through their entire stay, addressing requests and sharing local highlights to make transactions feel like part of the experience.

Role requires professionalism, adherence to policies, and the ability to move about the hotel to assist guests. This is a full-time, non-management position located at our Dubai property.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Experience Experts deliver a wide range of services that guide guests through their entire stay.
• They process operational needs, address guest requests, complete reports, and share highlights of the local area.
• They maintain professional appearance and follow company policies to ensure a memorable guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Dubai is seeking a Guest Experience Expert to elevate guest stays from check-in to check-out and beyond. You will guide guests through their entire stay, addressing requests and sharing local highlights to make transactions feel like part of the experience.

Role requires professionalism, adherence to policies, and the ability to move about the hotel to assist guests. This is a full-time, non-management position located at our Dubai property.