Dubai IT Support Specialist — End-User Tech & AV Expert

Supportwave

Dubai

On-site

AED 67,000 - 112,000

Full time

4 days ago

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Job summary

Supportwave in Dubai is seeking an IT Support Specialist to provide hands-on technical support to 100 end users on-site. You will manage desktop troubleshooting, hardware and software setup, mobile devices, network connectivity, and AV equipment to keep operations running smoothly.

The role requires strong English and Arabic communication, excellent customer service, and the ability to diagnose and resolve issues promptly to minimize downtime.

Qualifications

Proficiency in English and Arabic.
Desktop, hardware, and software support experience.
Mobile device and network troubleshooting skills.
Audio visual equipment setup.
Strong user support and issue resolution abilities.

Responsibilities

Provide hands-on technical support to 100 end users on-site in Dubai.
Troubleshoot desktops, hardware, and software.
Set up hardware, software, mobile devices, and AV equipment.
Resolve user issues promptly to minimize downtime.
Maintain network connectivity and AV systems.

Skills

English & Arabic

Desktop Support

Mobile Support

Network Troubleshooting

AV Setup

User Support

Job description

The role requires strong English and Arabic communication, excellent customer service, and the ability to diagnose and resolve issues promptly to minimize downtime.

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