Dubai IT Support Specialist - Onsite & Remote

Flip retail; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Flip retail in Dubai seeks an IT Support Specialist to install, configure, and maintain software and hardware on-site or remotely. You will provide 1st/2nd line support, ensure stable LAN/WAN connectivity, and assist with CCTV and backup systems as needed.

Ideal candidates will have hands-on experience with Cisco routers, PABX, and Windows Server 2008, and be comfortable working with multiple teams. UAE-based candidates are preferred for in-person meetings.

Qualifications

• Provide first and second-level technical support via email, phone, or on-site.
• Install, configure, and support software and hardware—onsite or remotely.
• Ensure network connectivity and basic security measures for LAN/WAN environments.

Responsibilities

• Install, configure, and support software and hardware on-site or remotely.
• Provide first and second-level IT support via email, phone, or on-site visits.
• Maintain network connectivity and assist with CCTV/backup systems as needed.
• Work with Cisco routers, PABX, and Windows Server 2008 in daily tasks.
• Document issues and resolutions and communicate with relevant teams.

Skills

First/second level support

Network troubleshooting

Customer support

Tools

Cisco Router

PABX

Windows Server 2008

Job description

Flip retail in Dubai seeks an IT Support Specialist to install, configure, and maintain software and hardware on-site or remotely. You will provide 1st/2nd line support, ensure stable LAN/WAN connectivity, and assist with CCTV and backup systems as needed.

Ideal candidates will have hands-on experience with Cisco routers, PABX, and Windows Server 2008, and be comfortable working with multiple teams. UAE-based candidates are preferred for in-person meetings.