Guest Experience Specialist: Dining & Service

Sheraton Hotels & Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a Guest Service Expert to welcome guests, take orders, coordinate with the kitchen, and ensure a seamless dining experience. You will move between tables, read menus, and maintain professional appearance and service standards in a fast-paced hotel environment.

The role is full-time, non-management, requires a high school diploma and less than one year of related experience.

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Greet and assist guests, take orders, and communicate with kitchen staff.
• Set and reset tables, maintain dining areas, and ensure cleanliness.
• Deliver attentive service to guests and handle transactions professionally.

Skills

Guest service

Food & beverage

Team communication

Safety awareness

Education

High school diploma

Job description

Sheraton Hotels & Resorts in Dubai is seeking a Guest Service Expert to welcome guests, take orders, coordinate with the kitchen, and ensure a seamless dining experience. You will move between tables, read menus, and maintain professional appearance and service standards in a fast-paced hotel environment.

The role is full-time, non-management, requires a high school diploma and less than one year of related experience.