Guest Experience Concierge

Aloft Hotels; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Aloft Hotels in Dubai seeks a Guest Experience Expert to help create a memorable stay for guests. You will assist with check-ins/check-outs, guide guests to services, and provide local area highlights, ensuring a smooth and welcoming experience.

The role requires staying active on your feet, handling luggage, and maintaining professional appearance and communication. This is a full-time position at a premier hotel in Deira, Dubai.

Qualifications

• High school diploma or GED required.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Guide guests through their stay and respond to requests.
• Assist guests with loading/unloading luggage and transporting items to rooms.
• Process operational needs, complete reports, and share local area highlights.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

POS systems

Hotel software

Job description

Aloft Hotels in Dubai seeks a Guest Experience Expert to help create a memorable stay for guests. You will assist with check-ins/check-outs, guide guests to services, and provide local area highlights, ensuring a smooth and welcoming experience.

The role requires staying active on your feet, handling luggage, and maintaining professional appearance and communication. This is a full-time position at a premier hotel in Deira, Dubai.