Guest Experience Specialist

Le Méridien Hotels & Resorts; Dubai; On-site; AED 45,000 - 58,000; Full time

Job summary

Le Méridien in Dubai is seeking a Guest Experience Expert to deliver a memorable guest experience across check-in, check-out, and daily operations. You will guide guests through their stay, address requests, and help with reports and local recommendations, all while maintaining professional appearance and confidentiality.

The role requires a high school diploma or GED, no related experience, and no supervisory duties.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Guide guests through their stay by delivering a wide range of services and ensuring a memorable experience.
• Assist with check-in/check-out, processing operational requests, and completing reports as needed.
• Share local area highlights and ensure professional appearance, confidentiality, and adherence to company policies.

Education

High school diploma or GED equivalent

Job description

Le Méridien in Dubai is seeking a Guest Experience Expert to deliver a memorable guest experience across check-in, check-out, and daily operations. You will guide guests through their stay, address requests, and help with reports and local recommendations, all while maintaining professional appearance and confidentiality.

The role requires a high school diploma or GED, no related experience, and no supervisory duties.