Guest Experience Concierge

Four Points by Sheraton; Dubai; On-site; AED 47,000 - 73,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai seeks a Guest Experience Expert to elevate guest interactions from check-in to checkout. You will guide guests through their stay, respond to requests, and help with day-to-day operational needs while upholding brand standards and safety policies.

The role requires a high school diploma or GED, with no prior supervisory experience necessary, and involves standing, walking, and light lifting as part of daily duties.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Assist guests with check-in and check-out and provide attentive service throughout their stay.
• Address guest requests, complete necessary reports, and share local highlights to enhance the guest experience.
• Assist guests with loading/unloading luggage and transporting items to and from guest rooms or bell area.

Education

High school diploma or G.E.D.

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai seeks a Guest Experience Expert to elevate guest interactions from check-in to checkout. You will guide guests through their stay, respond to requests, and help with day-to-day operational needs while upholding brand standards and safety policies.

The role requires a high school diploma or GED, with no prior supervisory experience necessary, and involves standing, walking, and light lifting as part of daily duties.