Dubai Fashion Retail Sales Associate - Customer-Driven Growth

Majid Al Futtaim; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Majid Al Futtaim Lifestyle is seeking a Sales Associate in Dubai, UAE for a customer-facing retail role focused on sales performance, product guidance, and high-quality service. You will work on the shop floor, help customers select merchandise, pursue targets, and support upselling and cross-selling while maintaining store standards.

The position emphasizes customer engagement, product knowledge, and collaboration within a retail team to enhance overall store performance.

Qualifications

• High School Certificate.
• 1-2 years of industry experience.
• Good communication skills.
• Excellent customer service skills.
• Ability to understand customer requirements and recommend suitable products.
• Ability to work toward established sales targets.
• Confidence in using product knowledge to support upselling and cross-selling.
• Ability to contribute effectively within a customer-focused retail team.

Responsibilities

• Engage customers professionally and understand their individual shopping requirements.
• Deliver customer service in line with Majid Al Futtaim guidelines.
• Provide relevant product information and recommendations based on customer needs.
• Address customer concerns promptly and professionally.
• Escalate unresolved concerns to the Store Manager when necessary.
• Maintain a customer-focused approach throughout every interaction.
• Use advanced selling techniques to support customer decisions and encourage repeat business.
• Work toward assigned sales targets and identify opportunities to improve performance.
• Support upselling and cross-selling and contribute to store sales.
• Assist with daily in-store tasks and maintain store standards.

Skills

Good communication skills

Excellent customer service

Understand customer requirements

Sales targets

Upselling and cross-selling

Team-oriented retail

Education

High School Certificate

Job description

Majid Al Futtaim Lifestyle is seeking a Sales Associate in Dubai, UAE for a customer-facing retail role focused on sales performance, product guidance, and high-quality service. You will work on the shop floor, help customers select merchandise, pursue targets, and support upselling and cross-selling while maintaining store standards.

The position emphasizes customer engagement, product knowledge, and collaboration within a retail team to enhance overall store performance.