Customer-Experience Retail Associate — Drive Sales & Service

Majid Al Futtaim

Dubai

On-site

AED 33,000 - 50,000

Full time

3 days ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Majid Al Futtaim Lifestyle in Dubai invites a Sales Associate to deliver exceptional customer experiences, translate product knowledge into relevant recommendations, and support day-to-day store operations.

With 1-2 years of retail experience and a customer-first mindset, you will help achieve sales targets, upsell thoughtfully, and maintain store presentation to Majid Al Futtaim standards.

Qualifications

  • High School Certificate.
  • 1-2 years of industry experience.
  • Strong communication and customer service skills.
  • Ability to upsell and recommend products.

Responsibilities

  • Provide customer service in line with Majid Al Futtaim standards.
  • Understand individual customer requirements and assist with suitable merchandise selections.
  • Maintain a customer-focused approach throughout each interaction.
  • Respond to customer concerns promptly and professionally.
  • Escalate matters to the Store Manager when further assistance is required.
  • Help create a positive shopping experience that encourages customers to return.
  • Work toward assigned sales targets and identify opportunities to improve results.
  • Maintain sufficient product knowledge to answer customer questions and make relevant recommendations.
  • Use appropriate selling techniques to support high-value transactions.
  • Identify opportunities to upsell and cross-sell products based on customer requirements.
  • Recommend, select, and locate merchandise for customers.
  • Help customers obtain suitable products from other Majid Al Futtaim fashion brands and stores when merchandise is unavailable in the current location.
  • The Sales Associate contributes to the daily readiness of the store alongside direct selling responsibilities.
  • This includes supporting merchandise replenishment, maintaining clean and tidy selling areas, and helping ensure store presentation remains consistent with required standards.
  • The role also requires close cooperation with colleagues to maintain efficient customer service and support store priorities throughout the trading day.
  • Follow store security policies and applicable procedures.
  • Remain alert to circumstances that could result in stock loss.
  • Handle merchandise responsibly while assisting customers.
  • Report relevant security or stock concerns through established store channels.
  • Contribute to store practices intended to protect merchandise and minimize losses.

Skills

Strong communication
Customer-first approach
Sales skills

Education

High School Certificate

Job description

Majid Al Futtaim Lifestyle in Dubai invites a Sales Associate to deliver exceptional customer experiences, translate product knowledge into relevant recommendations, and support day-to-day store operations.

With 1-2 years of retail experience and a customer-first mindset, you will help achieve sales targets, upsell thoughtfully, and maintain store presentation to Majid Al Futtaim standards.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Customer-Experience Sales Associate
Customer-Experience Sales Associate

Majid Al Futtaim • Dubai

On-site
AED 48,000 - 84,000
Sales Associate — Create Great Moments in Retail
Sales Associate — Create Great Moments in Retail

Majid Al Futtaim • Dubai

On-site
AED 39,000 - 78,000
Friendly work environment
Large diverse workforce
Leadership Model guidance
Sales Associate — Customer Experience & Upsell Pro
Sales Associate — Customer Experience & Upsell Pro

Majid Al Futtaim • Abu Dhabi Emirate

On-site
AED 40,000 - 64,000
Friendly environment
45,000 colleagues
Leadership Model
Lifestyle Fashion Sales Associate | Customer Experience
Lifestyle Fashion Sales Associate | Customer Experience

Majid Al Futtaim • Dubai

On-site
Confidential
Lifestyle Retail Sales Associate – Customer-Focused
Lifestyle Retail Sales Associate – Customer-Focused

Majid Al Futtaim • Abu Dhabi

On-site
AED 33,000 - 67,000
Friendly environment
Diverse colleagues
Sales Associate - Customer Experience
Sales Associate - Customer Experience

Majid Al Futtaim • Dubai

On-site
AED 33,000 - 50,000
Dubai Fashion Retail Sales Associate - Customer-Driven Growth
Dubai Fashion Retail Sales Associate - Customer-Driven Growth

Majid Al Futtaim • Dubai

On-site
AED 56,000 - 78,000
Sales Associate - Lifestyle Operations - Majid Al Futtaim - Dubai, UAE
Sales Associate - Lifestyle Operations - Majid Al Futtaim - Dubai, UAE

Majid Al Futtaim • Dubai

On-site
Confidential
Career growth opportunities
Energizing retail environment
Opportunity to work with leading brands
Dubai Sales Associate: Fashion & Lifestyle Advocate
Dubai Sales Associate: Fashion & Lifestyle Advocate

Majid Al Futtaim • Dubai

On-site
Confidential
Career growth opportunities
Energizing retail environment
Opportunity to work with leading brands
Dubai Retail Sales Associate — Customer Experience
Dubai Retail Sales Associate — Customer Experience

AlFuttaim • Dubai

On-site
AED 54,000 - 78,000