Dubai Retail Sales Associate: Fashion & Customer Service

AlFuttaim; Dubai; On-site; AED 33,000 - 61,000; Full time

Job summary

Al-Futtaim is hiring a Retail Sales Representative in Dubai, UAE to deliver outstanding customer service and drive sales on-site. The role involves assisting customers, providing product information, and maintaining store standards while meeting weekly targets.

You will engage with shoppers, support operations, and help sustain an inviting store environment. The ideal candidate will have 1–2 years of retail experience, excellent communication, and a passion for fashion trends.

Qualifications

• High School Degree required.
• 1–2 years of prior retail sales experience.
• Clear verbal communication to assist customers and coordinate with colleagues.
• Ability to stand for at least 8 hours.
• Physical ability for some heavy lifting.
• Friendly demeanor with a customer‑oriented approach to retail service.

Responsibilities

• Deliver excellent customer service and greet customers promptly.
• Assist shoppers with product selection and provide up-to-date merchandise information.
• Maintain attentive service, including fitting rooms and timely follow-up.
• Respond professionally to questions and concerns to ensure a pleasant shopping experience.
• Thank customers on exit and encourage return visits.
• Aim to meet or exceed weekly sales targets and demonstrate enthusiasm for merchandise and brand.
• Identify upsell opportunities and promote gift cards, collecting customer information for store database.
• Stay aware of merchandise and fashion trends to inform recommendations.
• Support Store Manager with opening/closing tasks and daily operations.
• Operate POS accurately; train new teammates on POS procedures.
• Participate in stock inventories and store meetings; maintain store presentation and housekeeping.

Skills

Customer service

POS operations

Organizational skills

Verbal communication

Team collaboration

Flexibility

Fashion trend awareness

Education

High School Degree

Tools

Point of Sale (POS) systems

Job description

Al-Futtaim is hiring a Retail Sales Representative in Dubai, UAE to deliver outstanding customer service and drive sales on-site. The role involves assisting customers, providing product information, and maintaining store standards while meeting weekly targets.

You will engage with shoppers, support operations, and help sustain an inviting store environment. The ideal candidate will have 1–2 years of retail experience, excellent communication, and a passion for fashion trends.