Dubai-based Luxury Retail SAP Deployment Coordinator

Richemont; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Buccellati in Dubai is seeking a Project Coordinator to support the Gemini programme, rolling out an SAP-based platform across our Dubai boutiques. This fixed-term 12-month role sits at the intersection of technology, retail operations and change management, coordinating with IT, Finance, and Training to ready boutiques for go-live.

You will manage readiness, training, and post go-live monitoring while ensuring consistency with the Group template and addressing local needs with the Maison teams.

Qualifications

• Background in Project Management, Business Transformation, Retail Operations, or Digital Transformation.
• Familiarity with luxury retail or omnichannel environments is a plus—experience within a luxury Maison or high-end boutique welcomed.

Responsibilities

• End-to-end deployment support for the Gemini programme across Buccellati's Dubai boutiques, from preparation through to hypercare.
• Coordinate market readiness activities ensuring boutiques meet operational prerequisites before go-live.
• Collaborate with IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive successful implementation.
• Ensure business processes align with the Group template and escalate local gaps or Maison-specific requirements.
• Track milestones, risks, issues, and dependencies with timely resolution and reporting.
• Support User Acceptance Testing (UAT) with boutiques and handle defect tracking.
• Provide change management support to drive user adoption across boutique teams.
• Coordinate training activities and facilitate new operating procedures and digital solutions.

Skills

SAP

Stakeholder mgmt

Organizational skills

Analytical thinking

Bilingual EN/AR

Tools

MS Office

Job description

Buccellati in Dubai is seeking a Project Coordinator to support the Gemini programme, rolling out an SAP-based platform across our Dubai boutiques. This fixed-term 12-month role sits at the intersection of technology, retail operations and change management, coordinating with IT, Finance, and Training to ready boutiques for go-live.

You will manage readiness, training, and post go-live monitoring while ensuring consistency with the Group template and addressing local needs with the Maison teams.