IT Project Coordinator

Buccellati; Dubai; Vor Ort; AED 150.000 - 190.000; Vollzeit

Zusammenfassung

Buccellati is seeking an IT Project Coordinator to support the Gemini programme in our Dubai boutiques. The role sits at the crossroads of technology, retail operations, and change management, coordinating cross-functional teams to ensure readiness ahead of go-live.

Based in Dubai for a 12-month fixed term, you will oversee deployment, market readiness, testing, and post go-live stabilization, while aligning processes with the Group template and driving user adoption across boutique teams in a

Qualifikationen

• Hands-on SAP experience is mandatory.
• Experience with SAP rollouts, ERP, POS, or retail system implementations is desirable.
• Background in Project Management, Business Transformation, or Digital Transformation.

Aufgaben

• Provide end-to-end deployment support for the Gemini programme in Dubai boutiques, from preparation through hypercare.
• Coordinate market readiness activities ensuring boutiques meet operational prerequisites before go-live.
• Collaborate with IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive implementation.
• Ensure business processes align with Group templates and escalate local gaps or Maison-specific requirements.
• Track milestones, risks, issues, and dependencies with timely resolution and transparent reporting.
• Support User Acceptance Testing (UAT) and coordinate business validation and defect tracking.
• Assist in change management to drive user adoption across boutique teams.
• Coordinate training and facilitate new operating procedures and digital solutions.
• Monitor post go-live performance and coordinate continuous improvement.

Kenntnisse

SAP systems

Stakeholder management

Organisational & coordination

Analytical mindset

Problem solving

Cross-functional collaboration

English

Arabic

Jobbeschreibung

Buccellati is looking for a driven and detail-oriented IT Project Coordinator to play a key role in our retail transformation programme starting within the Maison.

As part of the Gemini programme, Buccellati is rolling out a new SAP-based platform across our boutiques in Dubai - transforming the way our retail teams operate, serve clients, and manage day-to-day business. This is a hands-on coordination role sitting at the intersection of technology, retail operations, and change management, working alongside cross-functional teams to ensure every Buccellati boutique is ready, equipped, and confident ahead of go-live.

Based in Dubai, you will be embedded within the Buccellati programme team for a fixed term of 12 months, supporting deployment from initial preparation through to hypercare and stabilisation.

What You Will Own

• End-to-end deployment support for the Gemini programme across Buccellati's Dubai boutiques, from preparation through to hypercare
• Coordination of market readiness activities, ensuring Buccellati boutiques meet all operational prerequisites before go-live
• Collaboration with cross-functional teams across IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive successful implementation within the Maison
• Ensuring Buccellati's business processes are aligned with the Group template, identifying and escalating local gaps or Maison-specific requirements
• Tracking of project milestones, risks, issues, and dependencies, with timely resolution and transparent reporting
• Support of User Acceptance Testing (UAT) in coordination with Buccellati boutiques, including business validation and defect tracking
• Change management support to drive user adoption across all Buccellati boutique teams
• Coordination of training activities with boutiques and facilitation of new operating procedures and digital solutions
• Monitoring of post go-live performance, collecting business feedback and coordinating continuous improvement initiatives specific to Buccellati's operational needs

Experience

• Background in Project Management, Business Transformation, Retail Operations, or Digital Transformation
• Hands-on experience with SAP is a mandatory requirement - candidates must demonstrate a proven working knowledge of SAP systems, whether in an implementation, deployment, or operational capacity
• Experience supporting SAP rollouts, ERP, POS, or retail system implementations is highly desirable
• Familiarity with luxury retail or omnichannel retail environments is a plus - experience within a luxury Maison or high-end boutique environment particularly welcomed

Skills

• Confident working knowledge of SAP environments and system workflows, with the ability to bridge the gap between technical SAP teams and boutique business users
• Strong stakeholder management, with the ability to work effectively across both business and technical teams
• Excellent organisational and coordination skills, with the ability to manage multiple workstreams simultaneously
• Strong analytical mindset and problem-solving capability
• Comfortable operating in a fast-paced, international environment
• Fluent in English and Arabic - required