Dry Cleaner - Laundry - Jumeirah Marsa Al Arab

Jumeirah; Dubai; Presencial; AED 39.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare & life insurance

Paid annual leave

Colleague discounts

Descripción de la vacante

Jumeirah Marsa Al Arab in Dubai is seeking a dedicated Dry Cleaner to maintain luxury garment care and ensure impeccable guest experiences. You will operate high-end cleaning equipment, treat stains with care, and uphold the hotel’s standards across all uniforms and guest items.

Ideal candidates hold a high school diploma, have prior luxury hospitality dry-cleaning experience, and demonstrate a proactive approach to guest requests with a passion for service excellence.

Formación

• High School Diploma or Certificate.
• Previous experience as Dry Cleaner within luxury hospitality.
• Proactive approach to handling guest requests.
• Passion for delivering personalized guest experiences and maintaining the highest service standards.

Responsabilidades

• Operate and maintain dry cleaning machinery and equipment to ensure efficient cleaning.
• Handle guests' garments with care using appropriate dry-cleaning techniques.
• Identify and treat stains or spots with specialized agents without damaging fabric.
• Inspect garments before and after cleaning to meet hotel quality standards.
• Provide excellent customer service by addressing guests' requests and concerns.
• Manage inventory of dry-cleaning supplies and maintain stock levels.

Conocimientos

Guest service

English proficiency

Proactive mindset

Educación

High School Diploma or Certificate

Descripción del empleo

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Marsa Al Arab

Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state-of-the-art spa and fitness centre and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail-inspired Jumeirah Burj Al Arab.

About the Job

The main duties and responsibilities of this role include:

• Operate and maintain dry cleaning machinery and equipment, including dry cleaning machines, pressing equipment, and stain removal tools, ensuring efficient and effective cleaning processes.
• Handle guests' garments with care, applying appropriate dry-cleaning techniques and treatments to ensure high-quality results and preservation of garment fabrics and colors.
• Identify and treat stains or spots on garments using specialized cleaning agents and techniques, ensuring that stains are removed effectively without damaging the fabric.
• Inspect garments before and after cleaning to ensure they meet the hotel's quality standards, checking for any damage, imperfections, or missed spots that require attention.
• Provide excellent customer service by addressing guests' special requests, inquiries, and concerns related to their dry-cleaning needs, ensuring a high level of satisfaction.
• Manage inventory of dry-cleaning supplies, including solvents, detergents, and other cleaning agents, ensuring that stock levels are maintained.

About You

The ideal candidate for this position will have the following experience and qualifications:

• High School Diploma or Certificate
• Previous experience as Dry Cleaner within luxury hospitality, hotels and resorts.
• Proactive approach to handling guest requests.
• Passion for delivering personalized guest experiences and maintaining the highest service standards.
• Proficiency in English is essential.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)