Housekeeping Attendant - Spa - Jumeirah Marsa Al Arab

Jumeirah; Dubai; On-site; AED 33,000 - 51,000; Full time

Benefits offered by this job

Inclusive work environment

Learning & Development programs

Internal mobility opportunities

Colleague discounts on dining and stay

Healthcare and life insurance

Job summary

Jumeirah Marsa Al Arab in Dubai is seeking a Housekeeping Attendant to maintain pristine guest areas and deliver personalized service. The role involves cleaning, stocking amenities, and responding to guest requests with a proactive attitude.

The ideal candidate has a high school diploma, prior luxury hotel housekeeping experience, and excellent English communication skills. Jumeirah offers a comprehensive benefits package and growth opportunities within a global luxury network.

Qualifications

• High School Diploma or Certificate.
• Previous experience as Housekeeping Attendant within luxury hospitality, hotels and resorts.
• Proactive approach to handling guest requests.
• Passion for delivering personalized guest experiences and maintaining the highest service standards.
• Proficiency in English is essential.

Responsibilities

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back-of-house areas, stairways, lift landings, guest/service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash, empty trash containers, replace soiled bedding and bathroom linen with fresh items, and report unpleasant odors to the team leader.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, furniture, and ensuring proper alignment of furniture.
• Attend to guest calls, requests, and complaints in assigned areas, provide turndown services as per standard requirements, and deliver/retrieve items on loan to guests.
• Follow operational standards for replenishment, including inspecting and replacing bathrobes, bathroom linen, tissue, amenities, hangers, extra blankets/pillows, luggage racks, laundry bags, and guest complimentary water.
• Keep all equipment on assigned blocks clean and in good working conditions to maximize their lifespan.

Skills

English proficiency

Guest service

Proactive attitude

Education

High School Diploma or Certificate

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Marsa Al Arab

Nestled at the tip of a peninsula at the heart of Dubai's most exclusive private beach, Jumeirah Marsa Al Arab is the city's newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state-of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant-garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave-shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab.

About the Job

The main duties and responsibilities of this role include:

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back-of-house areas, stairways, lift landings, guest/service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash, empty trash containers, replace soiled bedding and bathroom linen with fresh items, and report unpleasant odors to the team leader.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, furniture, and ensuring proper alignment of furniture.
• Attending guest calls, requests, and complaints in assigned areas, provide turndown services as per standard requirements, and deliver/retrieve items on loan to guests.
• Follow operational standards for replenishment, including inspecting and replacing bathrobes, bathroom linen, tissue, amenities, hangers, extra blankets/pillows, luggage racks, laundry bags, and guest complimentary water.
• Keep all equipment on assigned blocks clean and in good working conditions to maximize their lifespan.

About You

The ideal candidate for this position will have the following experience and qualifications:

• High School Diploma or Certificate
• Previous experience as Housekeeping Attendant within luxury hospitality, hotels and resorts.
• Proactive approach to handling guest requests.
• Passion for delivering personalized guest experiences and maintaining the highest service standards.
• Proficiency in English is essential.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)