Director - Technology Governance and Assurance

AlFuttaim; Dubai; On-site; AED 500,000 - 750,000; Full time

Job summary

Majid Al Futtaim is seeking a Director of Technology Governance and Assurance to lead group-wide governance across Dubai and the region, establishing frameworks, ensuring regulatory compliance and strong IT risk management.

The role requires 10–15 years in governance, PMO, risk or audit, with certifications CGEIT/CISA/CISM/PMP/ITIL. You will oversee governance, portfolio controls, vendor governance, and financial oversight while guiding change management and leadership activities.

Qualifications

• 10–15 years of experience in project management offices, technology governance, risk management, or audit roles within group technology environments.
• Demonstrated leadership experience managing complex cross-functional projects and teams.
• Bachelor's or master’s degree in Business, Computer Science, Computer Engineering, Electrical Engineering, Systems Analysis, or a related discipline, or equivalent professional experience.
• Certified in the Governance of Enterprise IT (CGEIT).
• Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or equivalent risk and compliance certification.
• Project Management Professional (PMP) certification.
• ITIL certification.

Responsibilities

• Develop and enforce enterprise technology governance frameworks aligned with internal policies and applicable regulatory requirements.
• Establish consistent governance and assurance practices across group technology operations, businesses, and regions.
• Conduct regular technology audits, compliance assessments, and policy reviews to identify gaps and monitor adherence to established standards.
• Identify, assess, and mitigate IT risks through structured risk management processes.
• Oversee technology vendor contracts and monitor supplier performance against organizational expectations.
• Define and implement demand management frameworks to support the evaluation and control of technology requirements.
• Establish portfolio management processes that strengthen oversight of technology initiatives and associated priorities.
• Develop vendor management procedures and financial control frameworks for Majid Al Futtaim Technology.
• Monitor compliance with approved governance processes and address identified deviations.
• Implement quality assurance practices to maintain standards across technology programs and initiatives.
• Forecast financial requirements for technology activities and monitor budget utilization.
• Support financial accountability through effective technology cost monitoring and control.
• Lead change management activities associated with new technology initiatives and organizational transitions.
• Provide leadership and direction to governance and assurance teams working across different technology competencies.
• Coordinate with cross‑functional stakeholders to resolve governance concerns and support consistent implementation of technology policies.

Skills

Technology governance

PMO

Risk management

Audit

Leadership

Cross-functional teams

Education

Bachelor's or Master’s in relevant field

Tools

CGEIT

CISA

CISM

PMP

ITIL

Job description

Director - Technology Governance and Assurance Job Snapshot

Role: Director of Technology Governance and Assurance Location: Dubai, United Arab Emirates Industry: I T and Services Function: Information Technology Experience: 10-15 years in technology governance, PMO, risk management, or audit Job Type: Full Time Work Arrangement: On-site

Position Overview

Majid Al Futtaim is seeking a Director of Technology Governance and Assurance to lead group-wide technology governance activities in Dubai, United Arab Emirates. This senior leadership opportunity within the I T and Services field focuses on establishing governance frameworks, maintaining regulatory compliance, strengthening IT risk management, and overseeing technology assurance across multiple businesses and regions. As a member of the Majid Al Futtaim Technology leadership team, the Director will oversee governance processes covering technology demand, portfolio management, vendor performance, financial controls, and quality assurance. The position requires the ability to coordinate specialist teams, manage complex cross‑functional initiatives, and maintain consistent governance standards throughout the group. The successful candidate will bring 10-15 years of relevant experience in technology governance, project management offices, risk management, or audit, supported by professional certifications in enterprise IT governance, information security, project management, and IT service management.

Job Details

Country: United Arab Emirates City: Dubai Industry: I T and Services Function: Information Technology Salary: Not disclosed Gender: Any Candidate Nationality: Any Job Type: Full Time Work Arrangement: On-site

Role Profile

The Director of Technology Governance and Assurance is responsible for developing, implementing, and maintaining the frameworks that guide technology governance and assurance activities across Majid Al Futtaim. The role provides oversight of compliance, technology risks, vendor governance, portfolio controls, financial planning, and quality management. It also supports organizational change by ensuring that new technology initiatives follow established governance requirements.

Key Responsibilities

• Develop and enforce enterprise technology governance frameworks aligned with internal policies and applicable regulatory requirements.
• Establish consistent governance and assurance practices across group technology operations, businesses, and regions.
• Conduct regular technology audits, compliance assessments, and policy reviews to identify gaps and monitor adherence to established standards.
• Identify, assess, and mitigate IT risks through structured risk management processes.
• Oversee technology vendor contracts and monitor supplier performance against organizational expectations.
• Define and implement demand management frameworks to support the evaluation and control of technology requirements.
• Establish portfolio management processes that strengthen oversight of technology initiatives and associated priorities.
• Develop vendor management procedures and financial control frameworks for Majid Al Futtaim Technology.
• Monitor compliance with approved governance processes and address identified deviations.
• Implement quality assurance practices to maintain standards across technology programs and initiatives.
• Forecast financial requirements for technology activities and monitor budget utilization.
• Support financial accountability through effective technology cost monitoring and control.
• Lead change management activities associated with new technology initiatives and organizational transitions.
• Provide leadership and direction to governance and assurance teams working across different technology competencies.
• Coordinate with cross‑functional stakeholders to resolve governance concerns and support consistent implementation of technology policies.

Qualifications and Experience

• 10-15 years of experience in project management offices, technology governance, risk management, or audit roles within group technology environments.
• Demonstrated leadership experience managing complex cross‑functional projects and teams.
• Bachelor 's or master 's degree in Business, Computer Science, Computer Engineering, Electrical Engineering, Systems Analysis, or a related discipline, or equivalent professional experience.
• Certified in the Governance of Enterprise IT (CGEIT).
• Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or equivalent risk and compliance certification.
• Project Management Professional (PMP) certification.
• ITIL certification.

Technology Governance and Regulatory Assurance

The Director will establish the governance structures required to maintain accountability, consistency, and compliance across technology operations. Regular audits and assessments will be used to evaluate adherence to technology policies, identify areas of exposure, and support corrective action. The position also involves ensuring that governance requirements are applied consistently across business units and regional operations.

Risk Management and Vendor Oversight

The role requires structured identification and management of technology‑related risks, supported by appropriate governance controls and assurance activities. Vendor oversight includes monitoring contractual arrangements, evaluating supplier performance, and ensuring that technology service providers operate in line with organizational expectations.

Portfolio Management and Financial Controls

The Director will define processes for technology demand management, portfolio oversight, vendor management, and financial governance. Responsibilities include forecasting financial requirements, monitoring technology budgets, and maintaining control over resource utilization. These activities support informed technology investment decisions and financial accountability.

Quality Assurance and Change Management

The position is responsible for establishing quality assurance practices that support consistent standards across technology initiatives. The Director will also lead change management efforts to help teams adopt new processes and technology initiatives while maintaining operational continuity and governance compliance.

Leadership and Cross‑Functional Coordination

As part of the group technology leadership team, the Director will guide teams with different areas of expertise and coordinate governance activities across multiple businesses. Effective leadership, stakeholder coordination, and the ability to manage complex initiatives are essential to maintaining consistent technology governance and assurance practices.

About the Company

Majid Al Futtaim is a regional developer and operator of shopping malls, retail businesses, communities, and entertainment destinations across the Middle East, North Africa, and Central Asia. The Group Technology function supports technology operations and initiatives across the company 's businesses and regions. The Director of Technology Governance and Assurance contributes to this work by strengthening governance standards, managing technology risks, supporting regulatory compliance, and maintaining oversight of technology investments and operational controls.