Director - Technology Governance and Assurance

Majid Al Futtaim; Dubai; On-site; AED 558,000 - 781,000; Full time

Job summary

Majid Al Futtaim seeks a Director - Technology Governance and Assurance in Dubai to lead enterprise technology governance, assurance, risk management, regulatory compliance, vendor oversight, and financial governance across a multi-region organization.

You will drive portfolio controls, performance monitoring, and quality assurance while coordinating across governance, cybersecurity, architecture, procurement, and delivery teams to maximize business value and maintain strong control environments.

Qualifications

• Experience in governance of enterprise IT, risk management, and assurance.
• Strong knowledge of regulatory compliance, portfolio management, and vendor governance.
• Executive communication skills to translate complex topics for senior stakeholders.
• Leadership experience managing cross-functional technology programs and governance structures.

Responsibilities

• Develop and maintain Group technology governance frameworks aligned with policies and requirements.
• Define governance standards for decision rights, accountability, approvals, escalation and oversight.
• Establish policies and controls to promote consistent governance across regions.
• Conduct audits, assessments, and reviews to ensure adherence to technology policies and standards.
• Identify technology risks and implement mitigation plans with ownership and timelines.
• Provide clear reporting of material risks to senior leadership.
• Define and govern demand management for evaluating and prioritizing technology requirements.
• Establish portfolio management dashboards to show investments and business value.
• Set vendor management standards covering contracts, performance, risk, compliance, and accountability.
• Review strategic vendor performance and align contracts with expectations.
• Define financial control processes for technology planning, budgeting, forecasting and expenditure governance.

Skills

Technology governance

Enterprise IT governance

IT risk management

Regulatory compliance

Vendor governance

Portfolio management

Change management

Stakeholder management

Executive reporting

Education

Bachelor's or Master’s degree in Business/IT

Job description

Job Snapshot

Director - Technology Governance and Assurance Job Snapshot Role: Director - Technology Governance and Assurance Location: Dubai, United Arab Emirates Industry: I T and Services Function: Information Technology Experience: 10-15 years Job Type: Full-time Position Overview Director - Technology Governance and Assurance in Dubai, United Arab Emirates is an I T and Services leadership opportunity responsible for enterprise technology governance, assurance, risk management, regulatory compliance, portfolio controls, vendor oversight, financial governance, and quality assurance.

Job Details

Country: United Arab Emirates City: Dubai Industry: I T and Services Function: Information Technology Salary: 50000-70000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Director - Technology Governance and Assurance provides Group-level leadership over the frameworks that govern how technology investments, risks, suppliers, budgets, portfolios, and delivery standards are managed. The role operates across multiple businesses and regions, ensuring that technology teams follow consistent policies while maintaining sufficient flexibility to address specific operational requirements. This position has direct influence on technology risk exposure, financial control, regulatory compliance, project quality, and executive decision-making. By strengthening governance and assurance processes, the Director helps ensure that technology resources are allocated effectively, risks are identified early, vendors remain accountable, and major initiatives deliver measurable business value.

Key Responsibilities

• Develop and maintain Group technology governance frameworks aligned with internal policies, regulatory requirements, and business priorities.
• Define governance standards covering decision rights, accountability, approvals, escalation, and oversight across technology functions.
• Establish policies and control mechanisms that promote consistent technology governance across different businesses and regions.
• Conduct or oversee audits, assessments, and control reviews to evaluate adherence to technology policies and required standards.
• Identify technology risks and ensure appropriate mitigation plans, ownership, timelines, and escalation mechanisms are established.
• Maintain visibility of material technology risks and provide clear reporting to senior leadership.
• Define and govern demand management processes for evaluating and prioritizing technology requirements.
• Establish portfolio management frameworks that improve visibility of investments, delivery priorities, dependencies, and business value.
• Set vendor management standards covering contracts, performance, service levels, risk, compliance, and commercial accountability.
• Review strategic vendor performance and ensure contractual obligations support business and technology expectations.
• Define financial control processes for technology planning, budgeting, forecasting, and expenditure governance.
• Forecast financial requirements for strategic technology initiatives and monitor budget utilization against approved plans.
• Identify material budget variances and work with stakeholders to address cost or investment concerns.
• Establish quality assurance practices across technology programs, projects, systems, and delivery processes.
• Monitor adherence to quality requirements and coordinate corrective actions where delivery standards are not achieved.
• Develop governance dashboards, metrics, and management reporting for technology leadership and executive stakeholders.
• Lead structured assurance reviews across major programs and technology initiatives.
• Strengthen alignment between governance, risk management, audit, cybersecurity, architecture, finance, procurement, and technology delivery teams.
• Lead change management activities supporting adoption of new governance processes, controls, operating models, and technology initiatives.
• Guide cross-functional teams through complex governance and assurance requirements while maintaining business momentum.
• Oversee continuous improvement of technology governance, risk, vendor, portfolio, and financial management processes.
• Support regulatory reviews, internal audits, external audits, and management responses to technology-related findings.
• Build governance capability across teams through leadership, coaching, standards, and practical guidance.

Ideal Profile

The successful candidate should bring 10-15 years of professional experience across technology PMO, governance, risk management, assurance, audit, or related Group technology functions. A bachelor 's or master 's degree in Business, Computer Science, Computer Engineering, Electrical Engineering, Systems Analysis, or a related field is expected. Equivalent professional experience may also be considered where appropriate. Candidates should demonstrate substantial leadership experience managing complex cross-functional technology programs, governance structures, and specialist teams across large organizations. Strong knowledge of enterprise technology governance, risk management, regulatory compliance, portfolio management, demand management, vendor governance, financial control, and quality assurance is essential. Certification in Governance of Enterprise IT is required or strongly relevant. CISA, CISM, or equivalent risk and compliance certifications are also expected, while Project Management Professional and ITIL credentials support the broader delivery and service governance responsibilities of the role. The position requires an executive-level communicator who can translate complex technology, risk, financial, and governance matters into clear recommendations for senior business stakeholders.

Skills Set

• Technology governance
• Enterprise IT governance
• Technology assurance
• IT risk management
• Regulatory compliance
• Technology audit
• Governance frameworks
• Internal controls
• Technology policy management
• Portfolio management
• Demand management
• Vendor management
• Vendor governance
• Contract oversight
• Technology financial management
• Budget forecasting
• Budget control
• Investment governance
• Quality assurance
• Technology PMO
• Program governance
• Project governance
• Risk assessment
• Risk mitigation
• Compliance monitoring
• Executive reporting
• Governance dashboards
• KPI management
• Change management
• Cross-functional leadership
• Technology operating models
• Service governance
• CGEIT
• CISA
• CISM
• Project Management Professional
• ITIL
• Stakeholder management
• Audit remediation
• Continuous improvement

Why Join Us

Technology governance is increasingly important as large organizations expand digital platforms, enterprise systems, cybersecurity controls, cloud services, and strategic technology investments across multiple businesses. This Director role provides the opportunity to shape how technology decisions, risks, portfolios, suppliers, and financial resources are governed at Group level. Majid Al Futtaim Global Solutions offers a complex regional environment where senior technology professionals can influence enterprise-wide standards, work with executive stakeholders, strengthen assurance capabilities, and help ensure major technology investments remain controlled, compliant, and aligned with business strategy.

About the Company

Majid Al Futtaim is a leading regional group with businesses spanning retail, properties, communities, entertainment, and lifestyle operations. Majid Al Futtaim Global Solutions provides shared technology and enterprise capabilities across the organization, supporting digital transformation, governance, cybersecurity, infrastructure, financial control, and technology delivery across multiple markets.