Director, Priority Private Banking & Wealth Growth

Standard Chartered; Dubai; Hybrid; AED 335,000 - 670,000; Full time

Benefits offered by this job

Flexible working options

Competitive salary and benefits

Retirement savings plan

Medical and life insurance

Parental leave

Job summary

Standard Chartered Bank is seeking an experienced Sales and Relationship Manager to develop new Priority Private client relationships across the UAE. You will onboard clients, manage a portfolio, and deliver exceptional service through strong communication and negotiation.

You’ll work with branches and direct sales, create revenue plans, and ensure KYC/AML compliance while upholding the bank’s risk controls.

Qualifications

• Experienced Sales and Relationship Manager with background in handling all Banking & Investment Products.
• Strong communication and negotiation skills with the ability to influence outcomes.
• Networking ability to manage interdepartmental deliverables.
• Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.
• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
• Adapting to multi-cultural environment.
• In-depth knowledge of capital markets and financial planning.
• SCA certified (or completion of certificate within 6 months)

Responsibilities

• Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.
• Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targets, transactions.
• Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
• Creation of sales call plans to acquire large prospective customers through referrals.
• Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
• Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.
• Ensure KYC/AML updates, proper zero error documentation.
• To be able to detect any suspicious transactions, Money laundering, forgeries etc.
• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.
• Obtain Security & Commodity Authority (SCA) license (within 6 months of joining) and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role.

Skills

Communication skills

Negotiation skills

Relationship management

Networking

Leadership

Interpersonal skills

Job description

Standard Chartered Bank is seeking an experienced Sales and Relationship Manager to develop new Priority Private client relationships across the UAE. You will onboard clients, manage a portfolio, and deliver exceptional service through strong communication and negotiation.

You’ll work with branches and direct sales, create revenue plans, and ensure KYC/AML compliance while upholding the bank’s risk controls.