Director of Entertainment Technology & Digital Experience

Majid Al Futtaim; Dubai; Vor Ort; AED 900.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

Friendly environment

Leadership Model

Large global team

Zusammenfassung

Majid Al Futtaim seeks a Technology Business Leader for Entertainment to bridge business and technology, shaping strategy and delivering measurable outcomes across ticketing, CRM, and visitor engagement platforms. You’ll drive innovation, architecture, and large-scale programs to enhance customer experiences at global venues.

The role requires extensive leadership, deep domain knowledge in entertainment tech, and a track record of delivering value while aligning with business goals.

Qualifikationen

• 15+ years experience leading technology in entertainment/hospitality/retail settings.
• Strong expertise in technology strategy, enterprise architecture, and large-scale transformation.
• Deep knowledge of entertainment systems: ticketing, booking, CRM, POS, digital engagement.

Aufgaben

• Lead technology strategy and roadmap for the Entertainment business.
• Partner with Entertainment leadership and executives to translate needs into tech capabilities.
• Own and prioritize entertainment technology portfolio within budget and quality targets.
• Drive customer experience improvements across ticketing, CRM, digital signage and loyalty apps.
• Oversee architecture for secure, scalable, integrated systems across venues.
• Manage IT operations and end-user support ensuring high availability.
• Lead application management for cinema/entertainment platforms including upgrades and testing.
• Evaluate emerging technologies to accelerate transformation and growth.

Kenntnisse

Technology leadership

Enterprise architecture

Program management

Transformation initiatives

Ticketing systems

CRM and POS

Stakeholder influence

Ausbildung

Bachelor's degree

Master's degree

PMP

PRINCE2

ITIL

TOGAF

Jobbeschreibung

Majid Al Futtaim seeks a Technology Business Leader for Entertainment to bridge business and technology, shaping strategy and delivering measurable outcomes across ticketing, CRM, and visitor engagement platforms. You’ll drive innovation, architecture, and large-scale programs to enhance customer experiences at global venues.

The role requires extensive leadership, deep domain knowledge in entertainment tech, and a track record of delivering value while aligning with business goals.