Digital Solutions & Platforms Leader (ME)

cc; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

CHANEL is seeking a Digital Solutions & Platforms Manager to accelerate digital transformation across the Middle East region. You will drive adoption of CHANEL's digital ecosystem for office, wholesale and retail teams, translating business needs into concrete use cases and roadmaps.

You will bridge Local & Europe teams, coordinate cross-functional projects, and lead test-and-learn pilots to deliver measurable improvements in client and employee experiences.

Qualifications

• Minimum 5 years delivering digital transformation in retail or related fields.
• Experience leading cross-functional projects with business and technology stakeholders.
• Ability to translate needs into actionable digital use cases and roadmaps.
• Strong communication and presentation skills.
• Based in UAE or able to work in UAE.

Responsibilities

• Drive adoption of digital platforms across office, wholesale and retail teams.
• Collaborate with Local & Europe teams to shape roadmaps.
• Coordinate cross-functional projects with a test-and-learn approach.
• Identify opportunities to enhance client and employee experiences through technology.

Skills

Digital transformation

Stakeholder management

Project coordination

Communication skills

Job description

CHANEL is seeking a Digital Solutions & Platforms Manager to accelerate digital transformation across the Middle East region. You will drive adoption of CHANEL's digital ecosystem for office, wholesale and retail teams, translating business needs into concrete use cases and roadmaps.

You will bridge Local & Europe teams, coordinate cross-functional projects, and lead test-and-learn pilots to deliver measurable improvements in client and employee experiences.