Digital Sales Executive

Gargash Insurance Services LLC; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Gargash Insurance Services LLC is seeking a proactive sales and digital specialist to drive new business across Motor, Medical and Non-Motor lines in a Dubai-based role. You will secure new business from key segments and develop digital partnerships aligned with marketing goals.

Responsibilities include coordinating quotes, overseeing onboarding, achieving conversion targets, and collaborating with digital marketing to boost leads and quality. Strong LMS/CRM experience and KPI focus are required.

Qualifications

• Bachelor’s degree in Commerce, Marketing, Advertising or Communications.
• 3+ years in digital sales, telesales, or insurance sales with targets.
• Insurance qualifications or strong general insurance knowledge.
• Experience with LMS, CRM tools, and dialer setups.
• Experience in managing sales KPIs, budgets and forecasts.

Responsibilities

• New business development & coordination for Motor, Medical and Non-Motor lines.
• Identify and develop digital partnership opportunities aligning with goals.
• Assist cross-selling and marketing to grow customer base and retention.
• Quote management and ERP monitoring for pipeline enquiries.
• Monitor end-to-end process from quoting to onboarding.
• Collaborate with digital marketing to improve lead volumes and quality.
• Track weekly, monthly & yearly performance reports per vertical.
• Align with product and underwriting teams for planning and training.

Skills

Digital sales

Telesales

Insurance sales

Education

Bachelor’s degree in Commerce, Marketing, Advertising, Communications

Tools

Lead Management Systems

CRM tools

Dialer setups

Job description

• New Business development & coordination for Motor, Medical and Non-Motor lines.
• Secure a new business from key business segments in each vertical that give higher revenue per policy.
• Identify and develop digital partnership opportunities aligning with marketing and business goals
• Assist Cross-selling & marketing of products to increase customer growth and retention.
• Identify and develop direct insurer digital business with key insurance partners

Operational & Sales Management:

• Quote management and ERP monitoring of the enquiries which are in pipeline.
• Monitor the end-to-end process from quoting to client onboarding.
• Maintain specific conversion rate targets across all classes of products and branches
• Monitor and report on enquiries attended and booked via the ERP system.
• Collaborate with the internal digital project team and digital marketing teams to improve lead volumes and quality level required by each business vertical .

Marketing & Performance Reporting:

• Collaborate with digital marketing team for maintaining enquiry sourcing from key digital channels like website, social media, chatbots, search engines, emails, etc
• Collaborate with digital marketing team to ensure that the communication is updated on all digital marketing campaigns on a periodic basis
• Track and maintain weekly, monthly & yearly performance reports for each business vertical

Process Improvement & Planning:

• Collaborate with product team leaders for monthly capacity planning basis enquiries and existing manpower
• Track and maintain performance reports for each team member.
• Collaborate with Digital sales head for campaign planning, manpower planning etc
• Complete all assigned training modules via the organization's Learning Management System (LMS).
• Align with the internal underwriting teams to learn and understand the quoting process.

Qualifications & Experience

• Bachelor’s degree in Commerce, Marketing, Advertising, Communications or related field.
• Minimum 3 years of experience in digital sales, telesales, or insurance sales with a track record of meeting targets.
• Professional insurance qualifications (preferred) or strong domain knowledge in general insurance products and sales.
• Familiarity with Lead Management Systems (LMS), CRM tools, and dialer setups.
• Experience in managing sales KPIs, expense budgets, and forecasts.