Group Medical Underwriting

Confidential Company; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Confidential Company in Dubai is seeking an Insurance Client Management Coordinator to evaluate and quote medical plans, analyze customer requirements, and prepare comparisons.

You will coordinate with sales and placement teams, handle 7–10 quotations daily, respond to client feedback, and build strong insurer and client relationships while ensuring accurate ERP/CRM updates.

Qualifications

• Bachelor’s or diploma graduate with 1–3 years of related experience (Insurance preferred).
• Insurance qualifications and certificates are a plus. Good comprehension of medical insurance plans.
• Excellent verbal and written communication skills in English.
• Ability to build positive relationships with high levels of interpersonal skills.
• Proficient in MS Office (Outlook, Excel, Word).
• Team player, hard working, ambitious and driven to succeed.

Responsibilities

• Evaluate and review new medical insurance enquiries routed by the Sales Team.
• Analyze existing plans of customers and request further requirements.
• Prepare Quotations in ERP / CRM.
• Prepare comparisons based on benefits and rates; 5 comparisons per enquiry.
• Follow up with sales team regarding client feedback.
• Apply adequate revisions as per client feedback.
• Classify high priority files based on criteria set.
• Coordinate & communication with Insurance company.
• Take alternative quotes wherever required.
• Update all discussions and follow ups on ERP / CRM.
• Accept feedback from the client and act accordingly.
• Handle client complaints.
• Coordinate with Sales and Placement team.
• Handle 7–10 clients quotations daily.
• Aim for average 20 new insurance confirmations monthly.
• Meetings with clients.
• Handle Key Accounts / Corporate Accounts as assigned by Branch Manager.

Skills

Verbal communication

Interpersonal skills

Team player

English proficiency

Education

Bachelor’s or Diploma in related field

Tools

MS Office

Job description

• Evaluate and review new medical insurance enquiries routedby the Sales Team.
• Analyze the existing plans of the customers and ask for furtherrequirements.
• Prepare Quotations in ERP / CRM
• Prepare comparisons based on benefits and rates; 5comparison against each enquiry.
• Followup with sales team regarding the feedback from clients.
• Adequate revisions as per the feedback of the clients.
• Classify high priority files based on criteria set.
• Coordination & communication with Insurance company.
• Take alternative quotes wherever required.
• Update all discussions and follow ups on ERP / CRM.
• Accept feedback from the client and work accordingly.
• Handling Client complaints.
• Coordination with Sales and Placement team.
• Handling 7-10 clients quotations on daily basis.
• Achieving avg. 20 new insurance confirmation on monthlybasis.
• Meeting with Clients.
• Handling Key Accounts / Corporate Accounts directly assignedby Branch Manager.

Common

• Developing a healthy and cordial relationship with the insurerswe work with.
• Developing a healthy and cordial relationship with the clientswe work with.
• Developing a healthy and cordial relationship with the teammembers & Account Handlers.

Servicing

• Assist team in Servicing of the account during the year
• Respond to client queries during the year

Desired Candidate Profile

• Bachelor’s/ diploma graduate with 1-3 years of relatedexperience. Insurance preferably.
• Insurance qualifications and certificates are a plus. Goodcomprehension of Medical insurance plans.
• Excellent verbal and written communication skills in English.
• Ability to build positive relationships with high levels ofinterpersonal skills.
• Proficient in MS Office (Outlook, Excel, Word).
• Team player, hard working, ambitious and driven to succeed.

Client Management

• Confidence and Ability to provide advice to the client.
• Experience in delivering client-focused solutions and increating long-lasting relationships.
• Ability to convince clients and reason with them