Digital Range Specialist – Ecommerce (Dubai, United Arab Emirates)
Job Snapshot: Role: Digital Range Specialist – Ecommerce | Location: Dubai | Industry: Retail | Function: Product Management | Experience: Minimum 5 years in IKEA range management, digital business, or omnichannel retail | Job Type: Full-time
Salary: 12000-18000 per month.
Role Context
The Digital Range Specialist – Ecommerce helps turn the online product range into a stronger commercial engine by ensuring products are visible, available, searchable, and ready to buy across digital channels. The role connects sales insights, range planning, fulfillment readiness, campaign activity, and digital content improvements so customers can move smoothly from product discovery to purchase. By analyzing website behavior, sales data, customer preferences, and range performance, this position supports better product decisions and contributes to IKEA's multichannel growth in Dubai.
Key Responsibilities
- Lead the online product range experience to improve availability, visibility, customer engagement, and ecommerce conversion.
- Review online shopping behavior and identify ways to simplify the customer journey across digital touchpoints.
- Analyze website activity, product sales data, customer feedback, and digital trends to highlight improvement opportunities.
- Work with Sales Leaders to optimize the range offer and support commercially sound product decisions.
- Ensure the agreed product range is visible, searchable, and buyable across relevant digital channels according to business rules.
- Coordinate product‑level fulfillment, availability, and forecasting inputs to support reliable online selling.
- Administer approved range changes across ecommerce platforms and digital channels with accuracy and consistency.
- Collaborate with marketing and digital teams to improve product descriptions, digital content, SEO value, and SEM campaign relevance.
- Recommend product selections, online promotions, and campaign‑focused range priorities in line with commercial objectives.
- Support campaign planning by identifying products with strong customer demand, margin potential, availability, and online appeal.
- Work with global teams to stay aligned with business priorities, platform updates, product information standards, and technical developments.
- Translate sales and range insights into practical actions that improve product presentation and online customer decision‑making.
- Monitor performance gaps across digital range execution and coordinate with internal teams to resolve content, availability, or visibility issues.
- Use analytics tools and internal reporting to support evidence‑based decisions around assortment, content, forecasting, and online campaigns.
- Contribute to a seamless omnichannel shopping experience by aligning digital range activity with store, sales, marketing, and supply expectations.
Ideal Profile
- High School Credential or equivalent qualification is required.
- Minimum 5 years of experience managing IKEA range activity, digital commerce, or product range operations.
- Proven experience making commercial decisions in an omnichannel retail environment.
- Strong knowledge of IKEA range structure, multichannel shopping experience, and online product presentation standards.
- Solid understanding of digital commerce processes, customer journey improvement, and ecommerce conversion drivers.
- Strong analytics capability with the ability to interpret product sales data, customer behavior, market trends, and digital performance.
- Experience working with marketing, sales, range, digital, and global teams on product visibility and campaign execution.
- Ability to support SEO and SEM activity through clear product content, relevant recommendations, and improved online product information.
- Strong communication, negotiation, and influencing skills with the confidence to align teams around commercial priorities.
- Good organizational thinking with the ability to manage range changes, deadlines, reporting, and campaign requirements under pressure.
- Flexible, decisive, and comfortable working in a fast‑moving retail environment with multiple stakeholders.
- Strong understanding of digital technology, ecommerce tools, internal analytics, and multichannel retail operations.
Skills Set
- Digital commerce
- Ecommerce range management
- Online product experience
- Product Management
- Retail analytics
- Customer journey analysis
- Omnichannel retail
- Product availability
- Product visibility
- Online conversion optimization
- IKEA range management
- Range administration
- Product forecasting support
- Fulfillment coordination
- Website sales analysis
- Product sales reporting
- Customer behavior insights
- SEO content support
- SEM campaign support
- Product description optimization
- Online merchandising
- Campaign product selection
- Promotion planning
- Commercial decision‑making
- Digital channel coordination
- Stakeholder management
- Cross‑functional collaboration
- Market trend analysis
- Internal reporting
- Multichannel shopping experience