Diagnostic Technician - Automotive Aftersales

AlFuttaim; Dubai; Presencial; AED 60.000 - 100.000; Jornada completa

Descripción de la vacante

Al-Futtaim Automotive seeks a skilled Diagnostic Technician in Dubai to support BYD vehicle diagnostics, repair, and maintenance in the Aftersales Department. The role requires Diploma in Mechanical or Automobile Engineering and 3-5 years of workshop experience.

You will diagnose faults, perform repairs, and collaborate with technicians, foremen, service advisors, and spare-parts teams to ensure efficient, high-quality workmanship.

Formación

• Diploma in Mechanical or Automobile Engineering (required).
• 3–5 years of experience in a reputable automotive workshop in a similar diagnostic/technical repair role.
• Strong automotive diagnostic and repair capabilities.

Responsabilidades

• Diagnose vehicle faults using appropriate diagnostic procedures.
• Carry out repairs accurately and support colleagues in diagnostics.
• Focus on first-time repair quality and high workmanship standards.
• Explain repair work clearly to service advisors and customers when appropriate.
• Coordinate with spare-parts to identify correct components for repairs.
• Support workshop productivity and prioritise work to meet deadlines.
• Continuously improve diagnostic methods and repair quality.

Conocimientos

Automotive diagnostics

Fault identification

Repair knowledge

Teamwork

Communication

Educación

Diploma in Mechanical or Automobile Engineering

Herramientas

Automotive diagnostic tools

Descripción del empleo

Diagnostic Technician - Automotive Aftersales Job Snapshot - Role: Diagnostic Technician - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Vehicle Repair and Maintenance - Experience: 3-5 years in a reputable automotive workshop in a similar role - Job Type: Full Time - Work Arrangement: On-site Position Overview Al-Futtaim Automotive is seeking a skilled Diagnostic Technician to support BYD vehicle diagnostics, repair and maintenance operations within its Aftersales Department in Dubai, United Arab Emirates. The Diagnostic Technician will be responsible for identifying vehicle faults, performing accurate repairs and supporting workshop colleagues in resolving complex technical issues. The position requires strong automotive diagnostic capabilities, current product knowledge and a commitment to completing repairs correctly the first time. Working under the Workshop Supervisor, you will collaborate with technicians, foremen, service advisors and spare-parts colleagues to ensure efficient repair processes and high standards of workmanship. The successful candidate will have a Diploma in Mechanical or Automobile Engineering, relevant workshop experience and the technical expertise needed to diagnose and repair increasingly complex vehicles.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Automotive
• Function: Vehicle Repair and Maintenance
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities

• Vehicle Diagnostics and Fault Identification
  • Diagnose vehicle faults accurately using appropriate automotive diagnostic procedures.
  • Investigate technical problems to identify their underlying causes.
  • Apply mechanical and automotive technical knowledge to determine suitable repair requirements.
  • Assess increasingly complex vehicle issues through systematic fault analysis.
  • Communicate diagnostic findings clearly to workshop supervisors and relevant colleagues.
  • Maintain an analytical approach to identifying and resolving vehicle problems.
• Automotive Repair and Technical Support
  • Carry out vehicle repairs accurately and in accordance with applicable workshop requirements.
  • Support fellow technicians with diagnostic procedures and repair methods.
  • Provide technical assistance when colleagues encounter challenging vehicle faults.
  • Work closely with foremen and workshop supervisors to resolve repair-related concerns.
  • Apply established repair procedures to maintain consistent workmanship.
  • Support the efficient completion of workshop repair activities.
• First-Time Repair Quality
  • Focus on resolving vehicle faults correctly during the initial repair.
  • Minimize repeat repairs through accurate diagnosis and high-quality workmanship.
  • Review recurring technical concerns and support appropriate corrective action.
  • Maintain attention to detail throughout diagnostic and repair activities.
  • Follow up on outstanding technical issues to support effective resolution.
  • Contribute to the workshop 's overall repair quality and operational efficiency.
• Technical Communication and Customer Support
  • Explain required and completed repair work clearly to service advisors and workshop supervisors.
  • Communicate technical findings effectively to technicians, foremen and other colleagues.
  • Provide clear explanations of vehicle repair requirements to customers when appropriate.
  • Support accurate communication between workshop personnel and customer-facing teams.
  • Maintain a professional and customer-focused approach to technical discussions.
  • Ensure relevant stakeholders understand repair findings and recommended actions.
• Spare Parts Coordination
  • Assist spare-parts colleagues in identifying the correct components required for vehicle repairs.
  • Communicate relevant technical information to support accurate parts identification.
  • Coordinate with workshop personnel when clarification of repair requirements is needed.
  • Help reduce repair delays associated with incorrect parts identification.
  • Support efficient communication between technical and spare-parts teams.
• Workshop Productivity and Efficiency
  • Contribute to technician productivity, utilization and workshop efficiency.
  • Organize diagnostic and repair tasks to support timely completion.
  • Maintain effective coordination with workshop supervisors regarding work priorities.
  • Identify opportunities to improve repair procedures and technical workflows.
  • Recommend improvements to workshop tools, equipment, work methods and the working environment.
  • Support consistent operational performance through accurate and efficient technical work.
• Technical Knowledge and Continuous Improvement
  • Maintain current knowledge of relevant automotive products and repair technologies.
  • Identify technical training needs that may improve diagnostic and repair capabilities.
  • Share relevant technical knowledge with workshop colleagues.
  • Support improvements in diagnostic methods and repair quality.
  • Demonstrate a proactive approach to learning and professional development.
  • Contribute to a workshop environment focused on technical competence and continuous improvement.

Required Qualifications and Experience

• Diploma in Mechanical Engineering or Automobile Engineering.
• 3-5 years of experience in a reputable automotive workshop in a similar diagnostic or technical repair role.
• Strong automotive diagnostic and technical repair capabilities.
• Practical experience identifying vehicle faults and performing appropriate repairs.
• Ability to support other technicians with diagnostic and repair procedures.
• Understanding of automotive workshop operations and repair quality requirements.
• Strong verbal communication and teamwork skills.
• Analytical approach to technical troubleshooting and problem-solving.
• Good planning, organizational and task-management abilities.

Required Technical Skills

• Automotive Diagnostics - Strong understanding of vehicle diagnostic procedures and fault identification.
• Ability to investigate complex technical issues systematically.
• Practical knowledge of automotive mechanical systems and repair requirements.
• Confidence in identifying appropriate repair actions.
• Ability to apply technical knowledge to improve first-time repair quality.
• Vehicle Repair and Workshop Support - Experience completing vehicle repairs accurately and efficiently.
• Ability to guide colleagues through diagnostic and repair procedures.
• Understanding of workshop productivity and utilization requirements.
• Capability to identify opportunities for improving tools, equipment and work methods.
• Ability to assist with accurate spare-parts identification.
• Technical Communication - Ability to explain vehicle faults and repair requirements clearly.
• Effective communication with service advisors, supervisors, technicians and customers.
• Strong teamwork and interpersonal skills.
• Ability to provide practical technical guidance to workshop colleagues.
• Customer-focused approach to vehicle repair and service support.

Professional Skills and Competencies

• Analytical Thinking and Problem-Solving - Strong analytical ability when investigating vehicle faults.
• Logical and systematic approach to technical troubleshooting.
• Ability to identify underlying causes of repair concerns.
• Commitment to resolving technical issues accurately and minimizing repeat repairs.
• Planning and Organization - Strong task-management and organizational