Desktop Support Engineer — Windows & AD Specialist
Flip retail
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Job summary
Flip retail is seeking a Desktop Support Engineer in Dubai. The role covers installation, maintenance, and support for desktops, printers, mobiles, projectors, and video conference systems.
You will oversee PC/server troubleshooting, Active Directory accounts, and email management while maintaining detailed records and inventory. The candidate should have a minimum of 2 years in desktop support, with strong English communication and a proactive, detail-oriented approach in a fast-paced
Qualifications
- Bachelor's degree in Computer Science or a related field.
- 2+ years of experience as a Desktop Support Engineer.
- Strong understanding of hardware, software and TCP/IP networking.
Responsibilities
- Manage installation and upkeep of hardware/software for workstations, printers, smartphones, projectors, and video conference systems.
- Provide surveillance, operation, troubleshooting and restoration for PCs or notebooks connected to the network.
- Deliver technical resolutions for Windows PC/Server, Active Directory user/account management and password resets.
- Manage email accounts, recommend solutions, monitor issues and maintain records of work performed.
- Diagnose and repair equipment and liaise with service providers when needed.
- Track software and hardware inventory.
- Advanced troubleshooting of computer and user issues.
Skills
Education
Job description
Flip retail is seeking a Desktop Support Engineer in Dubai. The role covers installation, maintenance, and support for desktops, printers, mobiles, projectors, and video conference systems.
You will oversee PC/server troubleshooting, Active Directory accounts, and email management while maintaining detailed records and inventory. The candidate should have a minimum of 2 years in desktop support, with strong English communication and a proactive, detail-oriented approach in a fast-paced
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