Customer Service / Sales Coordinator – JAFZA

TASC Outsourcing; Dubai; In loco; AED 78.000 - 134.000; Tempo pieno

Descrizione del lavoro

TASC Outsourcing seeks a detail-oriented Customer Service / Sales Coordinator to support order processing, ERP transactions, and cross-department coordination in Dubai.

The role focuses on handling sales and purchase orders, maintaining trackers, and ensuring accurate documentation across teams. Strong Excel and ERP experience are essential for success.

Competenze

• Experience in Customer Service, Sales Coordination, or Order Management.
• Good Excel skills – mandatory.
• Strong coordination, follow-up, and attention to detail.
• Understanding of PO, SO, invoices, order confirmation, and shipping processes.
• Good communication and customer-handling skills.

Mansioni

• Create and process Sales Orders and Purchase Orders in ERP.
• Coordinate with Purchase, Finance, Warehouse, Logistics, and Shipping teams.
• Verify order confirmations and maintain order trackers.
• Prepare and send proforma invoices and follow up on payments.
• Handle customer queries and provide order / payment status updates.
• Maintain CRM records and supporting documentation.
• Support shipping and order-related documentation.
• Assist with general administrative tasks, including petty cash where required.

Conoscenze

Customer service

Coordination

Attention to detail

Communication

Strumenti

Dynamics 365 F&O

SAP

Oracle

Descrizione del lavoro

We are looking for a detail-oriented Customer Service / Sales Coordinator to support order processing, customer communication, ERP transactions, and coordination across internal departments.

Key Responsibilities

• Create and process Sales Orders and Purchase Orders in ERP.
• Coordinate with Purchase, Finance, Warehouse, Logistics, and Shipping teams.
• Verify order confirmations and maintain order trackers.
• Prepare and send proforma invoices and follow up on payments.
• Handle customer queries and provide order / payment status updates.
• Maintain CRM records and supporting documentation.
• Support shipping and order-related documentation.
• Assist with general administrative tasks, including petty cash where required.

Requirements

• Experience in Customer Service, Sales Coordination, or Order Management.
• Hands-on exposure to ERP systems such as Dynamics 365 F&O, SAP, Oracle, or similar.
• Good Excel skills – mandatory.
• Strong coordination, follow-up, and attention to detail.
• Understanding of PO, SO, invoices, order confirmation, and shipping processes.
• Good communication and customer-handling skills.