Customer Service Representative / Renewals Executive

S B K REAL ESTATE L.L.C; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

S B K REAL ESTATE L.L.C in Dubai seeks a Renewal Executive to negotiate lease renewals and close deals while delivering superior customer service to current residents. This role requires strong communication, organization, and attention to detail in handling renewal documents.

With a minimum of two years of UAE inside sales or customer service experience and fluent English, you will manage renewal processes, ensure compliance with guidelines, and contribute to high resident satisfaction.

Qualifications

• Exceptional customer service and communication skills.
• Negotiate lease renewals within guidelines set by management to achieve lease renewal goals.
• Detail-oriented with a focus on accuracy in document preparation.
• Minimum two years of proven UAE Customer Service or similar experience.

Responsibilities

• The Renewal Executive will negotiate and close lease renewals with current residents in the assigned market.
• Provide superior customer service across all aspects of renewal process.
• Ensure accurate documentation and compliance with management guidelines.

Skills

Customer Service

Negotiation

Communication

Attention to detail

UAE experience

Education

Graduation Degree

Job description

The Renewal Executive will negotiate and close lease renewals with current resident in the assigned Market. Should provide superior customer service to all aspects of Renewal.

Desired Candidate Profile

• Exceptional customer service and communication skills.
• Negotiate lease renewals within guidelines set by management in order to achieve lease renewal goals.
• Detail-oriented with a focus on accuracy in document preparation.
• Minimum two years of proven UAE Customer Service or similar experience.

MINIMUM QUALIFICATIONS

• Graduation Degree
• Minimum 2 years of UAE inside sales/ Customer service experience.
• Fluent in English