Renewals Executive

InZone Corporate Services Provider; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

InZone Corporate Services Provider in Dubai is seeking a Renewals Executive to manage renewal processes and maintain strong client relationships to secure ongoing business.

You will monitor contract expirations, engage with clients ahead of renewal dates to discuss terms, coordinate with sales and customer success teams, and provide renewal performance insights to management.

Responsibilities

• Monitor upcoming contract expirations or renewals.
• Proactively engage with clients before renewal dates to discuss terms, negotiate contracts, and address concerns to ensure timely renewals.
• Act as a primary point of contact for clients during the renewal process, addressing inquiries and providing necessary information.
• Identify reasons for non-renewals and work with sales or customer success teams to mitigate issues and retain customers.
• Provide regular reports and insights on renewal performance to management and relevant stakeholders.
• Communicate effectively across departments to address customer needs and concerns related to renewals.

Job description

InZone Corporate Services Provider | Full time

Dubai, United Arab Emirates | Posted on 08/19/2025

As a RenewalsExecutive, your primary responsibility is to manage the renewal process ofexisting companies, ensuring a high renewal rate and customer satisfaction. Youwill play a crucial role in maintaining strong relationships with clients,understanding their needs, and facilitating the renewal process to secureongoing business.

Requirements

• Monitor andtrack upcoming contract expirations or renewals.
  
• Proactivelyengage with clients before renewal dates to discuss terms, negotiate contracts,and address concerns and ensure timely renewals
  
• Act as aprimary point of contact for clients during the renewal process, addressinginquiries and providing necessary information
  
• Identifyreasons for non-renewals and work with the sales or customer success teams tomitigate issues and retain customers.
  
• Provideregular reports and insights on renewal performance to management and relevantstakeholders.
  
• Communicateeffectively across departments to address customer needs and concerns relatedto renewals.