Customer Service Advisor - Arabic and English Speaker

Concentrix Corporation; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Concentrix Corporation in Abu Dhabi is seeking Arabic and English-speaking Customer Representatives to enhance customer engagement across luxury retail, finance, and healthcare. Applicants should have a degree or diploma and be bilingual in both languages, ensuring a high standard of customer experience.

The role requires proactive and self-motivated individuals who are ready to work rotating shifts and weekends. Responsibilities include engaging with customers and providing solutions to their inquiries.

Qualifications

• Bachelor's degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self‑motivated, and solution‑oriented.
• Able to work rotating and weekend shifts.

Responsibilities

• Engage with customers.
• Provide product or service information.
• Resolve customer inquiries and issues.
• Ensure high standard of customer experience.

Skills

Bilingual in Arabic and English

Proactive

Self-motivated

Solution-oriented

Education

Bachelor's degree or diploma in a related field

Job description

We are hiring Arabic and English‑speaking Customer Representatives on site to join our team and engage with customers from leading brands in luxury retail, finance, real estate, fashion, healthcare, and other industries.

Responsibilities

• Engage with customers.
• Provide product or service information.
• Resolve customer inquiries and issues.
• Ensure high standard of customer experience.

Qualifications

• Bachelor's degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self‑motivated, and solution‑oriented.
• Able to work rotating and weekend shifts.