Customer Experience Specialist

Gulfjobfair; United Arab Emirates; On-site; AED 67,000 - 112,000; Full time

Job summary

Stratum OAM in the United Arab Emirates is seeking a Customer Care Executive to manage the Customer Service Information Desk/booth daily, ensuring compliance with policies and delivering top-tier service.

Must hold a Bachelor's degree; fluency in English and Arabic is required. Proficiency in Microsoft Office, especially Excel and Outlook, is expected.

This full-time role focuses on creating a pleasant customer experience and maintaining orderly desk operations under pressure.

Qualifications

• Bachelor's degree required.
• Excellent written and verbal communication.
• Strong organizational skills.
• Ability to work under pressure.
• Proficient in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Oversee daily operations of the Customer Service Information Desk/booth.
• Ensure adherence to policies and deliver high-quality customer service for a pleasant experience.

Skills

Communication skills

Work under pressure

Organizational skills

Education

Bachelor's degree

Tools

Excel

Outlook

Job description

Stratum OAM in the United Arab Emirates is seeking a Customer Care Executive to manage the Customer Service Information Desk/booth daily, ensuring compliance with policies and delivering top-tier service.

Must hold a Bachelor's degree; fluency in English and Arabic is required. Proficiency in Microsoft Office, especially Excel and Outlook, is expected.

This full-time role focuses on creating a pleasant customer experience and maintaining orderly desk operations under pressure.