Customer Care Executive

Gulfjobfair; United Arab Emirates; On-site; AED 67,000 - 112,000; Full time

Job summary

Stratum OAM in the United Arab Emirates is seeking a Customer Care Executive to manage the Customer Service Information Desk/booth daily, ensuring compliance with policies and delivering top-tier service.

Must hold a Bachelor's degree; fluency in English and Arabic is required. Proficiency in Microsoft Office, especially Excel and Outlook, is expected.

This full-time role focuses on creating a pleasant customer experience and maintaining orderly desk operations under pressure.

Qualifications

• Bachelor's degree required.
• Excellent written and verbal communication.
• Strong organizational skills.
• Ability to work under pressure.
• Proficient in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Oversee daily operations of the Customer Service Information Desk/booth.
• Ensure adherence to policies and deliver high-quality customer service for a pleasant experience.

Skills

Communication skills

Work under pressure

Organizational skills

Education

Bachelor's degree

Tools

Excel

Outlook

Job description

Customer Care Executive

Company Name - Stratum OAM

The position is primarily responsible for the smooth operation of the Customer Service Information Desk / booth on a daily basis, ensuring that all customer service related activities are carried out in accordance with the prescribed policies and guidelines and that the services provided are of the highest level standards to ensure a pleasant customer experience.

Education: Bachelor's (Required)

Language: English (Required) , Arabic (Required)

Job Type: Full-time

Requirements

• Possess a bachelor's degree
• Ability to work under pressure
• Excellent organizational skills
• Superior written and verbal communication skills
• Expertise in Microsoft Office products, particularly Excel and Outlook

Email: [e-mail]