Customer Experience & Relations Specialist

TAQA Distribution; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

TAQA Distribution in Abu Dhabi seeks a customer service oriented professional to handle a full range of client interactions. You will process requests, review incoming forms for clarity, and ensure all documents are accurately scanned and stored in the official archiving system.

The role requires a Bachelor’s degree in Business Administration or equivalent and up to 3 years of relevant experience; a Master’s degree is a plus. Strong attention to detail and compliance with policies are essential.

Qualifications

• Bachelor’s degree in Business Administration or equivalent.
• Up to 3 years of relevant working experience.
• Master’s degree in Business Administration or equivalent is a plus.

Responsibilities

• Handle all incoming customer requests, including routine, complex and follow-up.
• Review forms to identify complexity and streamline processes for smooth workflow.
• Ensure customer applications and related documents are scanned and filed in the archiving system.

Skills

Customer service

Data accuracy

Documentation handling

Education

Bachelor’s degree in Business Administration or equivalent

Master’s degree in Business Administration or equivalent

Tools

Document archiving system

Job description

TAQA Distribution in Abu Dhabi seeks a customer service oriented professional to handle a full range of client interactions. You will process requests, review incoming forms for clarity, and ensure all documents are accurately scanned and stored in the official archiving system.

The role requires a Bachelor’s degree in Business Administration or equivalent and up to 3 years of relevant experience; a Master’s degree is a plus. Strong attention to detail and compliance with policies are essential.