Customer Service & Contracts Coordinator

Tabreed; Abu Dhabi Emirate; On-site; AED 60,000 - 90,000; Full time

Job summary

Tabreed in Abu Dhabi is seeking a Customer Support professional to assist residents and companies with Tasleem cooling services. You will help with contract fulfilment and processing payments, acting as the main point of contact from engagement to resolution.

Role focuses on delivering courteous service, recognizing when escalation is needed, and ensuring contracts, payment receipting and application processes are followed step by step and accurately.

Qualifications

• Experience in customer support or service roles.
• Ability to process payments accurately and securely.
• Strong written and verbal communication skills.

Responsibilities

• Provide information about Tasleem cooling services to residents and companies.
• Assist with fulfilment of cooling service contracts and processing payments.
• Escalate queries through established protocols and remain the primary contact from engagement to resolution.

Skills

Customer service

Payment processing

Professional communication

Job description

Tabreed in Abu Dhabi is seeking a Customer Support professional to assist residents and companies with Tasleem cooling services. You will help with contract fulfilment and processing payments, acting as the main point of contact from engagement to resolution.

Role focuses on delivering courteous service, recognizing when escalation is needed, and ensuring contracts, payment receipting and application processes are followed step by step and accurately.