Customer Experience & Inbound Sales Specialist

Minimalist; Dubai; Presencial; AED 67.000 - 112.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary with performance‑in

UAE visa and permits

Health insurance

Annual flight ticket allowances

Growth and long-term development

Resumo da vaga

Minimalist is a Dubai-based brand designing and manufacturing watches, jewelry, handbags, perfumes, and leather goods to elevate personal style.

The role focuses on managing customer complaints, answering queries, and guiding shipments while driving sales through abandoned cart calls and inbound transactions. Proficiency in Khaleeji Arabic and English is essential, with prior startup/eCommerce exposure valued.

Qualificações

• 1–2+ years of experience in Sales, Marketing, or Customer Representation.
• Experience in startup or eCommerce environments.
• Proficiency with Social Media, WhatsApp, and Monday.com.
• Outstanding verbal and written communication in Khaleeji Arabic and English.

Responsabilidades

• Complaint management through phone or writing
• Resolving complaints or escalating to management
• Answering customer queries and following up on shipments
• Abandoned cart sales via phone calls
• Inbound sales to finalize incomplete purchases

Conhecimentos

Verbal communication

Written communication

Customer service experience

Startup/eCommerce experience

Khaleeji Arabic proficiency

English proficiency

Formação

Bachelor's degree preferred

Ferramentas

WhatsApp

Social Media

Monday.com

Descrição da vaga

Minimalist is a Dubai-based brand designing and manufacturing watches, jewelry, handbags, perfumes, and leather goods to elevate personal style.

The role focuses on managing customer complaints, answering queries, and guiding shipments while driving sales through abandoned cart calls and inbound transactions. Proficiency in Khaleeji Arabic and English is essential, with prior startup/eCommerce exposure valued.