CRM Data Integrity Lead (HubSpot Migration)

Cognita; Dubai; Hybrid; AED 240,000 - 380,000; Full time

Job summary

Cognita is a global network of 86 schools, seeking a CRM DataManager to own data quality, completeness, and integrity across its HubSpot migration and ongoing governance. You will define data standards, map legacy systems to HubSpot, and ensure clean, well-governed data for principals and central teams alike.

The role is a fixed-term 12-month contract based in Dubai with a hybrid work arrangement, requiring hands-on data remediation and collaboration with IT, analytics, and school leadership to

Qualifications

• Experience leading data migration, cleansing or data quality initiatives, ideally within a CRM or customer data platform.
• Experience establishing data quality standards, processes or governance in an operational context, not just on projects.
• Experience working across both central and site-based stakeholders in a multi-site or multi-market organisation.

Responsibilities

• Lead data cleansing and remediation for each school or cluster ahead of HubSpot migration, and continue to own remediation as issues arise once a school is live.
• Define and document data mapping between legacy systems (Dynamics) and HubSpot, giving migration execution clear requirements to build against.
• Support migration execution, via CSV/Excel import or script-based load, validating data as it lands and resolving discrepancies quickly.
• Own ongoing governance of CRM data quality and completeness across all live schools, setting the standards other teams work to.
• Establish processes that promote accurate data capture at key points in the Sales and Parent Experience journey.
• Partner with the CRM Insights and Analysis Manager to define and own KPIs that measure data quality and completeness.
• Raise HubSpot configuration or UI improvements for data capture with the Business Analyst, for prioritisation into the CRM roadmap.
• Provide data quality reporting to school-level stakeholders and central teams.
• Maintain a repeatable data standard and playbook covering both migration and ongoing governance.

Skills

Data migration

Data quality standards

HubSpot CRM

Cross-site collaboration

Data mapping

Communication skills

Data governance

Education

Degree-level education or equivalent professional experience

Tools

CSV/Excel import tools

Job description

Cognita is a global network of 86 schools, seeking a CRM DataManager to own data quality, completeness, and integrity across its HubSpot migration and ongoing governance. You will define data standards, map legacy systems to HubSpot, and ensure clean, well-governed data for principals and central teams alike.

The role is a fixed-term 12-month contract based in Dubai with a hybrid work arrangement, requiring hands-on data remediation and collaboration with IT, analytics, and school leadership to