CRM Data Manager: HubSpot Migration Lead

Cognita Schools; United Arab Emirates; Hybrid; AED 180,000 - 300,000; Full time

Job summary

Cognita is seeking a CRM Data Manager to own data quality, completeness and integrity across all Cognita CRM data. You will migrate schools onto HubSpot and set standards to keep data reliable in daily operations. This is a hands-on role within the commercial data foundation, collaborating with Principals and central teams.

You’ll work with IT, HubSpot teams and cluster leaders, with flexible time zones and occasional international travel as needed. Safeguarding and pre-employment checks apply.

Qualifications

• Experience leading data migration, cleansing or data quality initiatives, ideally within a CRM or customer data platform.
• Experience establishing data quality standards, processes or governance in an operational context, not just on projects.
• Experience working across both central and site-based stakeholders in a multi-site or multi-market organisation.

Responsibilities

• Lead data cleansing and remediation for each school or cluster ahead of HubSpot migration, and continue to own remediation as issues arise once a school is live.
• Define and document data mapping between legacy systems (Dynamics) and HubSpot, giving migration execution clear requirements to build against.
• Support migration execution, whether through CSV/Excel import or script-based load, validating data as it lands and resolving discrepancies quickly.
• Own ongoing governance of CRM data quality and completeness across all live schools, setting the standards other teams work to.
• Establish processes that promote accurate data capture at key points in the Sales and Parent Experience journey.
• Partner with the CRM Insights and Analysis Manager to define and own the KPIs that measure data quality and completeness.
• Raise HubSpot configuration or UI improvements that would improve data capture with the Business Analyst, for prioritisation into the CRM roadmap.
• Provide data quality reporting to school-level stakeholders and to central teams.
• Maintain a repeatable data standard and playbook covering both migration and ongoing governance.

Skills

Data migration

Data cleansing

Data governance

HubSpot

Stakeholder management

Communication

Attention to detail

Education or experience

Education

Degree-level education or equivalent professional experience

Tools

HubSpot

Job description

Cognita is seeking a CRM Data Manager to own data quality, completeness and integrity across all Cognita CRM data. You will migrate schools onto HubSpot and set standards to keep data reliable in daily operations. This is a hands-on role within the commercial data foundation, collaborating with Principals and central teams.

You’ll work with IT, HubSpot teams and cluster leaders, with flexible time zones and occasional international travel as needed. Safeguarding and pre-employment checks apply.