Control Tower Manager

Hellmann Worldwide Logistics; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Team-oriented culture

Multinational, inclusive environment

Growth and development opportunities

Job summary

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 5 years of procurement expediting, supply chain, or logistics experience.
• Experience with SAP ERP systems and supplier performance management.
• Proficient in Excel, Word, PowerPoint.
• Fluent communication skills.

Responsibilities

• Lead and supervise the expediting team, allocating workload based on PO priority.
• Review daily SAP PO reports, assess urgency, and assign work.
• Personally manage critical, high-priority, time-sensitive orders.
• Monitor team performance and update PO status in SAP and reports.
• Maintain PO dashboards and provide stakeholders with status updates.
• Drive continuous improvement of expediting processes and supplier performance.
• Prepare supplier performance reviews and management reports.
• Expedite local and international POs to support operations.
• Coordinate with suppliers, vendors, and freight forwarders to monitor progress.
• Identify risks, implement recovery plans, and escalate delays as needed.
• Provide timely progress reports to Procurement, End Users, and others.
• Ensure real-time ERP updates for all PO milestones and shipments.

Skills

Fluent communication

SAP ERP experience

MS Office

Education

Bachelor’s degree in Business or related field

Tools

SAP ERP

Microsoft Office

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

About The Job

• Lead and supervise the expediting team, ensuring effective workload allocation based on PO priority and criticality.
• Review daily SAP purchase order (PO) reports, assess urgency, and assign work accordingly.
• Personally manage critical, high-priority, and time-sensitive orders.
• Monitor team performance and ensure timely updates of PO status in SAP and reporting tools.
• Maintain full visibility of the PO dashboard and provide accurate status updates to stakeholders.
• Drive continuous improvement initiatives to enhance expediting processes and supplier performance.
• Prepare supplier performance reviews and periodic management reports
• Expedite local and international Purchase Orders to ensure timely delivery in support of operations.
• Coordinate with suppliers and vendors to monitor order progress and resolve delivery issues.
• Identify risks, implement recovery plans, and elevate delays in accordance with procedures.
• Provide timely progress reports to Procurement, End Users, and other stakeholders.
• Ensure real-time ERP updates for all PO milestones and shipment activities.
• Act as the primary liaison between suppliers, procurement, end users, warehouse, finance, and logistics teams.
• Resolve supplier performance issues, delivery delays, payment-related concerns, and material discrepancies.
• Support supplier performance evaluations and prepare vendor performance reports.
• Ensure timely submission of Quality Verification Documents and other contractual documentation
• Coordinate transportation planning and freight movements (air, sea, and land) where applicable.
• Monitor shipments from suppliers through final delivery
• Coordinate with freight forwarders, warehouse, logistics providers, and engineering teams to ensure timely delivery.
• Ensure warehouse readiness for incoming materials and timely receipt processing.
• Ensure adequate resource planning and business continuity through appropriate staffing and succession coverage.
• Comply with Health & Safety Management System requirements, PPE requirements, emergency response procedures, vehicle safety requirements, and incident reporting procedures.

About You

• Bachelor’s degree in Business, Industrial / Electrical Engineering, Supply Chain Management, or equivalent.
• 5 years of experience in procurement expediting, supply chain, or logistics, preferably within manufacturing, industrial, energy, or infrastructure environments in the UAE.
• Experience with SAP ERP systems and supplier performance management.
• Proficient in all Microsoft office applications (Excel, Word and Power Point)
• Fluent communication skills

About Our Benefits

• A strong team spirit and a lot of fun together
• A safe, multi-cultural and inclusive environment
• Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!