Communications Attendant - Waterpark Operations

Atlantis; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

Atlantis Resorts in Dubai is seeking a Communications Attendant to support daily waterpark, beach and pool operations, maintaining radio contact, logging calls, and coordinating information between lifeguards and supervisors. This role requires strong organizational skills, clear verbal communication, and the ability to manage multiple tasks while staying calm during busy periods.

Prior hospitality or operations support experience is preferred, with a focus on guest safety and seamless guest

Qualifications

• Strong organizational skills and attention to detail.
• Clear verbal communication and ability to coordinate multiple teams.
• Experience in hospitality or operational support is advantageous.

Responsibilities

• Maintain accurate inventory of radios and communication equipment.
• Issue and receive radios according to procedures.
• Record radio calls during daily operations.
• Maintain clear communication between lifeguards, supervisors, and departments.
• Monitor radio traffic and relay important information promptly.
• Log service interruptions and operational incidents as they occur.
• Keep records complete and available for review.
• Assist with lifeguard equipment inventories and deployment changes.
• Prepare daily lifeguard rotation schedules as required.
• Complete attendance-related administrative duties.
• Coordinate information between operations teams and marine areas.
• Escalate important issues to the appropriate supervisor.

Skills

Administrative Support

Operational communications

Radio communication

Radio inventory management

Call logging

Service interruption logging

Lifeguard support

Lifeguard rotation planning

Equipment inventory

Attendance administration

Operational administration

Waterpark operations

Beach operations

Pool operations

Interdepartmental communication

Record keeping

Shift handover

Incident documentation

Communication equipment

Team coordination

Operational reporting

Customer focus

Time management

Task prioritization

Hospitality operations

Safety support

Multitasking

Administrative accuracy

Team collaboration

Job description

Communications Attendant - Waterpark Operations

Location: Dubai, United Arab Emirates

Industry: Hospitality

Function: Administrative Support

Experience: Hospitality or operational support experience preferred

Job Type: Full-time

Job Snapshot

Country: United Arab Emirates

City: Dubai

Salary: 4000-6000

Gender: Any

Candidate Nationality: Any

Role Context

The Communications Attendant serves as a central coordination point during daily waterpark, beach, and pool operations, helping operational teams stay connected through clear and timely communication. The role supports lifeguards, supervisors, and other departments by maintaining radio contact, recording operational calls, tracking service interruptions, preparing rotation information, and completing administrative tasks.

Accurate communication is particularly important in a large leisure environment where multiple teams must work together throughout the day. By keeping information organized and available, the Communications Attendant contributes to operational continuity, response coordination, safety support, and a consistent guest experience.

Key Responsibilities

• Maintain an accurate inventory of operational radios and communication equipment.
• Issue and receive radios according to established procedures.
• Record radio calls during daily waterpark operations.
• Maintain clear communication between lifeguards, supervisors, and supporting departments.
• Monitor radio traffic and relay important operational information promptly.
• Log service interruptions and other operational incidents as they occur.
• Keep communication records complete, accurate, and available for review.
• Assist with inventories of lifeguard equipment.
• Track equipment availability and report missing or damaged items.
• Prepare daily lifeguard rotation schedules according to operational requirements.
• Support supervisors with changes to lifeguard deployment during the operating day.
• Complete attendance-related administrative duties.
• Maintain accurate attendance records and supporting documentation.
• Assist with routine operational administration for waterpark, beach, and pool facilities.
• Coordinate information between operations teams and departments working around marine and aquatic areas.
• Escalate important service or communication issues to the appropriate supervisor.
• Maintain organized records for daily operational activities.
• Support shift handovers by ensuring key information is communicated clearly.
• Help ensure radios and related equipment are ready for daily use.
• Respond professionally to operational requests received through communication channels.
• Support teams during periods of high guest volume or changing operational requirements.
• Maintain confidentiality when handling attendance or operational information.
• Follow established procedures for communication, documentation, and equipment control.
• Assist supervisors with additional operational tasks when required.
• Adapt quickly when priorities change because of weather, guest demand, maintenance, or operational conditions.
• Maintain a calm and professional approach during busy or time-sensitive situations.

Ideal Profile

• Strong interpersonal skills.
• Good organizational ability.
• Strong administrative capability.
• Clear verbal communication skills.
• Strong customer-focused approach.
• Ability to communicate confidently with several departments.
• Comfortable using radios and communication equipment.
• Ability to maintain accurate written logs and records.
• Strong attention to detail.
• Ability to manage several operational tasks simultaneously.
• Good time management and prioritization skills.
• Ability to remain calm during busy operating periods.
• Professional approach when handling service interruptions or urgent requests.
• Strong teamwork and collaboration skills.
• Leadership potential and confidence when coordinating information.
• Previous experience in hospitality, waterparks, recreation, administration, or operational support is advantageous.
• Ability to work effectively within a multicultural team environment.
• Flexibility to support changing operational requirements.

Skills Set

• Administrative Support
• Operational communications
• Radio communication
• Radio inventory management
• Call logging
• Service interruption logging
• Lifeguard support
• Lifeguard rotation planning
• Equipment inventory
• Attendance administration
• Operational administration
• Waterpark operations
• Beach operations
• Pool operations
• Marine facility coordination
• Interdepartmental communication
• Record keeping
• Shift handover
• Incident documentation
• Communication equipment
• Team coordination
• Operational reporting
• Customer focus
• Time management
• Task prioritization
• Hospitality operations
• Safety support
• Multitasking
• Administrative accuracy
• Team collaboration

Why Join Us

This role provides practical exposure to the operational side of a major destination resort, where communication and coordination are essential to keeping waterpark, beach, and pool activities running smoothly. The successful candidate will work closely with lifeguards, supervisors, and multiple supporting departments, building experience in operational administration, communications, equipment coordination, and frontline leisure operations. This broad exposure can support future development into supervisory, administrative, recreation, or broader resort operations roles. Atlantis Resorts also offers structured learning, internal mobility, and career development opportunities across its extensive hospitality and leisure operation.

About the Company

Atlantis Resorts operates landmark luxury hospitality destinations in Dubai, including Atlantis, The Palm and Atlantis The Royal. Its resorts combine accommodation, dining, entertainment, marine attractions, waterpark experiences, and leisure facilities supported by large multicultural teams focused on delivering safe, memorable, and high-quality guest experiences.