Senior Collection Officer

Cartrack; Dubai; On-site; AED 89,000 - 167,000; Full time

Job summary

Cartrack in Dubai seeks a Collections Officer to manage recovery of outstanding debts from clients and customers. You will inform them of overdue bills and negotiate payment arrangements to mitigate losses.

Responsibilities include reviewing debtor lists, maintaining payment records, preparing financial statements for banks and state credit authorities, and pursuing lawful collection actions when required.

Qualifications

• Bachelor’s degree in accounting, business management, or a similar field.
• Experience as a Collections Officer.
• Excellent negotiating skills.
• Strong written and verbal communication skills.
• Familiarity with debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Experience with office and accounting software.

Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.
• Perform other duties as assigned by the Finance Manager.

Skills

Negotiation skills

Communication skills

Education

Bachelor's degree in accounting

Tools

Accounting software

Job description

Responsible for managing the collection of outstanding debts from clients and customers. Inform customers of their overdue bills and attempt to collect payment to mitigate company losses.

Responsibility

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.
• Perform other duties as assigned by the Finance Manager.

Requirements

• Bachelor’s degree in accounting, business management, or a similar field.
• Previous experience working as a Collections Officer.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.