Club Front Desk & Guest Experience Host

le meridien; Abu Dhabi; On-site; AED 47,000 - 78,000; Full time

Job summary

Le Méridien in Abu Dhabi is seeking a guest services professional to manage front desk duties, welcome guests, process reservations, and maintain accurate records. You will communicate clearly, use the POS system, and ensure guest satisfaction in a luxury hospitality setting.

Responsibilities include handling mail, filing documents, answering calls with professional etiquette, and collaborating with the team to deliver memorable experiences across the Marriott International portfolio.

Responsibilities

• Enter and retrieve information in computer databases to update reservations and guest records.
• Transmit information or documents using a computer, mail, or facsimile.
• Operate standard office equipment and prepare letters and documents.
• Handle incoming and outgoing mail and maintain filing systems for records and reports.
• Answer telephones using professional etiquette and greet guests warmly.
• Welcome guests, anticipate service needs, and assist individuals with disabilities.
• Support team to reach common goals and protect company assets.
• Move, lift, and place objects weighing up to 10 pounds as needed.

Job description

Le Méridien in Abu Dhabi is seeking a guest services professional to manage front desk duties, welcome guests, process reservations, and maintain accurate records. You will communicate clearly, use the POS system, and ensure guest satisfaction in a luxury hospitality setting.

Responsibilities include handling mail, filing documents, answering calls with professional etiquette, and collaborating with the team to deliver memorable experiences across the Marriott International portfolio.