Clinic Abshar Arabic

Czech Rehabilitation Hospital; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Czech Rehabilitation Hospital in Abu Dhabi is seeking a clinic receptionist to welcome patients and visitors, manage appointments, and handle inquiries. You will register patients, coordinate with clinicians, and support billing or insurance documentation when needed.

The role requires bilingual English/Arabic communication, basic computer skills, and a customer‑focused, professional demeanor to maintain a welcoming front desk under UAE healthcare regulations.

Qualifications

• Good communication in English and Arabic.
• Reception experience preferred.
• Basic computer skills including MS Office and appointment systems.
• Friendly, professional demeanor and excellent customer service.
• Ability to multitask and work under pressure.

Responsibilities

• Welcome patients and visitors politely.
• Book, confirm, cancel, and reschedule appointments.
• Answer phone calls, WhatsApp messages, and patient inquiries.
• Register patients and update their information in the clinic system.
• Coordinate appointments with doctors and nurses.
• Handle billing, payments, receipts, and insurance documentation when required.
• Explain clinic services and direct patients to the appropriate department.
• Maintain patient confidentiality and organize medical records.
• Keep the reception and waiting area clean and professional.
• Follow clinic policies and UAE healthcare regulations.

Skills

Good communication

Bilingual Arabic/English

Customer service

Tools

Microsoft Office

Appointment systems

Job description

Job Description:

Duties And Responsibilities

• Welcome patients and visitors politely.
• Book, confirm, cancel, and reschedule appointments.
• Answer phone calls, WhatsApp messages, and patient inquiries.
• Register patients and update their information in the clinic system.
• Coordinate appointments with doctors and nurses.
• Handle billing, payments, receipts, and insurance documentation when required.
• Explain clinic services and direct patients to the appropriate department.
• Maintain patient confidentiality and organize medical records.
• Keep the reception and waiting area clean and professional.
• Follow clinic policies and applicable UAE healthcare regulations.

Qualifications And Skills

• Good communication skills in English and Arabic is required.
• Previous clinic or hospital reception experience is preferred.
• Basic computer skills, including Microsoft Office and appointment systems.
• Friendly attitude, professional appearance, and good customer service.
• Ability to multitask and work under pressure.