Client Solutions Manager, Utilities - Global Ad Solutions

Tanqeeb; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

TikTok is seeking a Client Solutions Manager for its Global Business Solutions team in Dubai to drive advertising innovation and revenue. You will partner with the sales group to craft consultative, data-driven solutions for advertisers of all sizes, balancing product knowledge with strong client service.

You will manage post-sale relationships, educate clients on TikTok products, identify optimization opportunities, and coordinate with product and engineering teams to troubleshoot issues and

Qualifications

• 5+ years of campaign management experience.
• Mobile marketing background with familiarity with KPIs.
• Experience in account management and/or client services roles in digital marketing or ad tech.
• Experience with auction-based ad networks.
• Strong analytical skills to identify data-driven insights.
• Background in performance advertising, managing complex and scaling challenges.
• Experience diagnosing and solving technical problems with product and engineering teams.

Responsibilities

• Manage and grow post-sale client relationships and revenue for advertisers.
• Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.
• Grow revenue, educate and lead upsell conversations with clients post initial sale.
• Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies.
• Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results.
• Identify optimization opportunities for improving performance.
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
• Consult and coach clients and agencies to achieve greater results on TikTok solutions.

Skills

Campaign management

Mobile marketing KPIs

Account management

Auction-based ad networks

Analytics

Performance advertising

Technical troubleshooting

Job description

TikTok is seeking a Client Solutions Manager for its Global Business Solutions team in Dubai to drive advertising innovation and revenue. You will partner with the sales group to craft consultative, data-driven solutions for advertisers of all sizes, balancing product knowledge with strong client service.

You will manage post-sale relationships, educate clients on TikTok products, identify optimization opportunities, and coordinate with product and engineering teams to troubleshoot issues and