Client Experience & Administrative Specialist

Mprive; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

MPRIVĒ is seeking a Customer Experience & Administrative Assistant to manage first-line client communications and run the central call centre while delivering premium administrative support to the sales and management teams.

You will route leads, maintain CRM accuracy, and assist with listing coordination and front-desk hospitality, ensuring a flawless client impression and efficient office operations within the UAE.

Qualifications

• Bachelor’s degree in Business Administration, Communications, Hospitality, or related field.
• 1–3 years in Call Centre, Customer Service, or Administrative Support, UAE preferred.
• Knowledge of RERA/DLD docs is a plus but not mandatory.
• Fluent English; Arabic and French skills advantageous.

Responsibilities

• Handle first-line client communications and call centre operations.
• Provide high-level administrative support to sales and management teams.
• Distribute leads and maintain CRM with accuracy and speed.
• Coordinate listing docs and verify RERA compliance where needed.
• Ensure premium hospitality at reception and accurate data cleansing.

Skills

Call centre ops

CRM management

Multitasking

Professional communication

Hospitality touch

Microsoft Office

Education

Bachelor's degree in Business/Communications/Hospitality

Tools

Hubspot

Propertybase

Salesforce

Microsoft Office

Job description

MPRIVĒ is seeking a Customer Experience & Administrative Assistant to manage first-line client communications and run the central call centre while delivering premium administrative support to the sales and management teams.

You will route leads, maintain CRM accuracy, and assist with listing coordination and front-desk hospitality, ensuring a flawless client impression and efficient office operations within the UAE.