Client Experience & Admin Coordinator

Duserve Facility Management; Dubai; On-site; AED 66,960 - 100,440; Full time

Job summary

Duserve Facility Management in Dubai is seeking an administrative and customer support professional to greet visitors, manage the reception counter and perform related duties in Dubai. You will handle calls, emails, and coordinate with teams to ensure smooth front-line operations.

The role also emphasizes Information Security Risk compliance, adherence to QHSSE standards, and enforcing company policies. You may perform ad-hoc tasks, train UAE Nationals, and support in maintaining quality, safety

Qualifications

• Follow departmental policies, processes, SOPs to ensure work is controlled and consistent.
• Adhere to quality, health, safety and environmental procedures and controls for safety and compliance.
• Perform ad-hoc duties and mentor UAE Nationals if assigned.

Responsibilities

• Meet and greet clients and visitors; attend to calls and emails professionally.
• Assign leads from all channels; manage agent agreements and commissions; support renewals.
• Ensure confidentiality, integrity, and availability of business information per IS policies.

Skills

Administrative Know-how

Reports preparation

Education

Bachelor's Degree in any discipline or equivalent

Minimum 3 years’ experience in similar role

Job description

Duserve Facility Management in Dubai is seeking an administrative and customer support professional to greet visitors, manage the reception counter and perform related duties in Dubai. You will handle calls, emails, and coordinate with teams to ensure smooth front-line operations.

The role also emphasizes Information Security Risk compliance, adherence to QHSSE standards, and enforcing company policies. You may perform ad-hoc tasks, train UAE Nationals, and support in maintaining quality, safety