Client Coordinator

Dr. Sunny Medical Centre - UAE; Sharjah; On-site; AED 42,000 - 66,000; Full time

Job summary

Dr. Sunny Medical Centre - UAE is seeking a front desk receptionist for its medical aesthetic and dermatology clinic in Sharjah. You will greet walk-in clients, schedule appointments, and assist with patient flow while coordinating with doctors and therapists to ensure a premium patient experience.

The role requires fluency in English and Arabic, strong communication, and a background in sales or customer service. On-site work in a fast-paced clinic environment is essential.

Qualifications

• Proficiency in phone etiquette and appointment scheduling.
• Experience in receptionist duties.
• Knowledge of medical terminology and strong communication skills.
• Excellent interpersonal and customer service skills.
• Ability to work effectively in a fast-paced, on-site environment.
• Previous experience in an aesthetic or derma department is a must.
• Bachelor's degree in a related field preferred.
• Fluency in English and Arabic.
• From sales background.

Responsibilities

• Handles walk-in clients in a medical aesthetic / dermatology clinic, explains doctor-led treatments, and converts consultations into paid packages.
• Responsible for follow-ups, coordination with doctors/therapists, and achieving individual monthly sales targets.
• Manages end-to-end operations of a medical aesthetic / dermatology clinic, including appointment flow, billing accuracy, hygiene standards.

Skills

Phone etiquette

Receptionist duties

Medical terminology

Interpersonal skills

Customer service

Fast-paced environment

Aesthetic/derma experience

Sales background

Education

Bachelor's degree in related field

Job description

Responsibilities:

• Handles walk-in clients in a medical aesthetic / dermatology clinic, understands skin or hair concerns, explains doctor-led treatments, and converts consultations into paid packages.
• Responsible for follow-ups, coordination with doctors/therapists, and achieving individual monthly sales targets.
• Manages end-to-end operations of a medical aesthetic / dermatology clinic, including appointment flow, billing accuracy, hygiene standards. Ensures smooth clinic operations, high service quality, and a premium patient experience.

Qualifications

• Proficiency in Phone Etiquette and Appointment Scheduling
• Experience in Receptionist Duties
• Knowledge of Medical Terminology and Communication skills
• Excellent interpersonal and customer service skills
• Ability to work effectively in a fast-paced, on-site environment
• Previous experience in a aesthetic or derma department is must
• Bachelor's degree in a related field is preferred
• Fluency in English and Arabic language is must.
• From sales background