Telesales Agent

Confidential Company; Sharjah; On-site; AED 89,000 - 179,000; Full time

Job summary

Confidential Company is seeking a proactive Telesales Agent to drive outbound inquiries for aesthetic clinics. You will call potential and current clients, qualify leads, and push them toward consultations while upholding excellent customer service.

Ideal candidates have at least two years in telesales, strong English (Arabic a plus), and the ability to collaborate with sales and medical teams to close deals in a fast-paced environment.

Qualifications

• Bachelor’s degree in any field is required.
• Minimum 2 years of experience in telesales, telemarketing, call center sales, or similar roles.
• Healthcare, aesthetics, beauty, or medical sales experience is highly preferred.
• Excellent verbal communication, persuasion, negotiation, and interpersonal skills.
• Ability to handle high call volume and meet sales targets.
• Customer-focused with professional telephone manner.
• Strong English communication; Arabic is an advantage.
• Ability to work in a team and coordinate with multiple departments.
• Bachelor's degree in Business, Marketing, or related field preferred.
• At least 2 years of telesales experience with proven target achievement.
• CRM certifications can set candidates apart.
• Experience in telecommunications or technology sectors is desirable.

Responsibilities

• Contact potential and existing clients through outbound calls to generate leads.
• Respond to client inquiries, understand their needs, and recommend suitable services.
• Follow up with leads through phone calls and other communication channels to convert inquiries into consultations and appointments.
• Present services clearly and professionally, highlighting relevant benefits and available offers.
• Maintain accurate records of client interactions, follow-ups, appointments, and lead status.
• Coordinate with the clinic's sales and medical teams to ensure a smooth client journey from initial inquiry to consultation.
• Meet individual and team sales targets while maintaining a high standard of customer service.
• Build and maintain positive relationships with clients through professional and consistent communication.

Skills

Telesales

Lead generation

Outbound calls

Negotiation

Persuasion

Interpersonal skills

English communication

Arabic language

Education

Bachelor's degree

Tools

CRM software

CRM tools

Job description

Telesales Agent - Aesthetic Clinics

• Contact potential and existing clients through outbound calls to introduce aesthetic and medical services and generate leads
• Respond to client inquiries, understand their needs, and recommend suitable services based on their requirements
• Follow up with leads through phone calls and other communication channels to convert inquiries into consultations and appointments
• Present services clearly and professionally, highlighting relevant benefits and available offers
• Maintain accurate records of client interactions, follow-ups, appointments, and lead status
• Coordinate with the clinic's sales and medical teams to ensure a smooth client journey from initial inquiry to consultation
• Meet individual and team sales targets while maintaining a high standard of customer service
• Build and maintain positive relationships with clients through professional and consistent communication

Desired Candidate Profile

• Bachelor’s degree in any field is required
• Minimum 2 years of experience in telesales, telemarketing, call center sales, or a similar customer-facing role
• Previous experience in healthcare, aesthetics, beauty, or medical sales is highly preferred
• Strong verbal communication, persuasion, negotiation, and interpersonal skills
• Ability to handle a high volume of calls, follow up consistently, and work effectively under sales targets
• Customer-focused with a professional and confident telephone manner
• Good English communication skills
• Arabic is an advantage
• Ability to work effectively as part of a team and coordinate with different departments
• Bachelor's degree in Business, Marketing, or a related field is preferred, demonstrating foundational knowledge in sales principles.
• At least 2 years of experience in telesales or a similar role, showcasing a proven track record of achieving sales targets.
• Certifications in sales techniques or customer relationship management (CRM) tools can set candidates apart from others.
• Experience in the telecommunications or technology sectors is highly desirable, as it provides industry-specific insights.