Client Advisor - Emirati And Russian Mandarin Speaking Opportunities

Burberry; Dubai; On-site; AED 96,000 - 144,000; Full time

Job summary

Burberry Dubai Mall is seeking a Client Advisor to deliver a personalised luxury experience, build lasting client relationships and drive sales through expert product knowledge and exceptional service.

You will engage with a diverse clientele, work with the store team to uphold luxury standards, and contribute to an inclusive environment that reflects Burberry’s heritage and values. Fluency in Arabic and English is preferred, with additional languages a plus.

Qualifications

• Experience in luxury retail or high-end hospitality.
• Strong communication and relationship-building skills.
• Passion for fashion and delivering exceptional customer experiences.
• Arabic and English language proficiency; additional languages are a plus.
• UAE National candidates are encouraged to apply.

Responsibilities

• Build and maintain relationships with new and existing clients to create a personalised shopping experience.
• Achieve sales goals through product knowledge and client engagement.
• Cultivate a loyal client portfolio with proactive outreach.
• Demonstrate deep understanding of Burberry products and brand storytelling.
• Collaborate with the store team to deliver luxury standards.
• Support an inclusive store environment reflecting Burberry values.

Skills

Luxury retail experience

Communication skills

Client relationship building

Sales driven

Arabic/English bilingual

Additional languages advantageous

Job description

Job Description

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join our team at Burberry Dubai Mall. In this role, you will create meaningful and lasting relationships with clients, delivering a personalised luxury experience that reflects the craftsmanship, creativity and heritage of the Burberry brand. As a key ambassador for Burberry, you will combine exceptional client engagement with commercial awareness to drive sales performance and customer loyalty. This opportunity is ideal for individuals who are passionate about luxury retail, fashion and creating memorable client experiences.

RESPONSIBILITIES

• Build and maintain strong relationships with new and existing clients, creating a personalised and elevated shopping experience.
• Achieve individual and team sales goals through expert product knowledge, styling advice and client engagement.
• Cultivate a loyal client portfolio through proactive outreach, follow-up and relationship building.
• Demonstrate a deep understanding of Burberry products, collections and brand storytelling.
• Collaborate with the wider store team to deliver operational excellence and maintain luxury retail standards.
• Contribute to an inclusive and welcoming store environment that reflects Burberry’s values and commitment to service excellence.

PERSONAL PROFILE

• Experience in luxury retail or high end hospitality
• Strong communication and relationship-building skills with the ability to engage a diverse client base.
• Passion for fashion, luxury products and delivering exceptional customer experiences.
• Commercially aware with confidence in achieving sales and service objectives.
• Alongside Arabic/English languages, additional language skills such as Russian or Mandarin would be advantageous
• UAE National candidates are strongly encouraged to apply.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

REQUIREMENTS