Client Advisor And Sales Support

LVMH; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

LVMH in Abu Dhabi is seeking a Brand Ambassador/Client Advisor to embody the brand with personalized service and deep product knowledge. You will represent a luxury experience for every client and support sales through expert guidance.

Build trusted relationships, manage CRM data, and ensure policy compliance while delivering exceptional service in a fast-paced luxury environment. Fluent in Russian and English, you will contribute to growth and client satisfaction in a dynamic market.

Qualifications

• Experience using CRM systems within luxury retail.
• Strong knowledge of discounts, security, and fiscal/legal rules.
• Fluent in Russian and English.

Responsibilities

• Embody the brand as a powerful Brand Ambassador.
• Provide personalized service with expert product knowledge.
• Cultivate lasting client relationships to drive sales and elevate the client experience.
• Adhere to CRM policies and procedures.

Skills

CRM familiarity

Luxury knowledge

Client information management

Policy & compliance

Discounts & security

Fiscal & legal regs

Russian language

English language

Job description

Embody the brand as a powerful Brand Ambassador and trusted advisor to every client Through personalized service expert product knowledge and a genuine passion for exceeding expectations the Client Advisor cultivates lasting relationships that drive sales and elevate the client experience

TECHNICAL SKILLS

Tech Savvy including familiarity with CRM systems Knowledge of luxury industry Client information management CRM Policy and procedure adherence discounts security fiscal legal regulations Russian and English language required

SOFT SKILLS

Client-centric mindset Interpersonal Savviness Client Relationship Development Adaptability Negotiation Collaboration (ability to work in a team) Brand Sensitivity Cultural Curiosity and Sensitivity Organized and efficient Detail-oriented (with the ability to manage multiple tasks simultaneously) Ability to work in a fast-paced and target-oriented environment

TECHNICAL SKILLSSelling TechniquesTech Savvy (including familiarity with CRM systems)Knowledge of luxury industryClient information management (CRM)Policy and procedure adherence (discounts, security, fiscal, legal regulations)Russian and English language requiredSOFT SKILLSClient-centric mindsetInterpersonal SavvinessClient Relationship DevelopmentAdaptabilityNegotiationCollaboration (ability to work in a team)Brand SensitivityCultural Curiosity and SensitivityOrganized and efficientDetail-oriented (with the ability to manage multiple tasks simultaneously)Ability to work in a fast-paced and target-oriented environment