Client Advisor - Luxury Brand

Beside Group; Abu Dhabi Emirate; Presencial; AED 67.000 - 89.000; Jornada completa

Descripción de la vacante

Beside Group is a leading retail chain in the Middle East, offering premium brands. We are hiring a sales-focused associate to drive in-store performance through exceptional customer service.

You will maintain product knowledge, assist customers, stock shelves, process shipments, and support store operations while meeting personal and KPI targets. Local retail experience is preferred, with MS Office skills valued.

Formación

• At least 1 year experience in a similar brand/role.
• Local retail experience preferred.
• Basic MS Office skills.
• Understanding of local culture and sensitivities.

Responsabilidades

• Meet personal, store and KPI targets through effective sales and service.
• Provide excellent customer service with product information and courtesy.
• Maintain up-to-date knowledge of designs, trends, and stock availability.
• Receive shipments, stock shelves and merchandise.
• Support management with administrative tasks.

Conocimientos

Customer service

Sales targets

Stock management

Product knowledge

Communication

Herramientas

MS Office

Descripción del empleo

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp Aape and Canada Goose.

About the Role

The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Qualifications:

• A year's experience in a similar role, within a similar brand preferred with Clientling Experience
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities.